09
Software, in particular in respect of call-centre, hotline
and helpdesk services, contact management and the
arrangement, conclusion and execution of goods and service
transactions
35
Business and organisational consultancy; business
information; computerised file management, also via data
networks, in particular the internet; creation of invoices
and statistics, also via data networks, in particular the
Internet; presentation of companies on the Internet and in
other media for advertising purposes; telephone answering
services for others, also via data networks, in particular
the Internet; call-centre, hotline and helpdesk services for
others, namely consultancy services for others in respect of
enquiries regarding the goods and services and customers of
that third party (consumer advice), arrangement of goods and
services transactions for others, all above mentioned
call-centre, hotline, helpdesk, consultancy, arrangement,
conclusion and execution services utilising various media,
also in respect of combinations of different media;
compilation of information into databases; systemisation and
compilation of information into databases for others also
online via the Internet; business consultancy in connection
with creation, development, further development,
maintenance, installation and licensing of software;
compilation of data into databases
38
Collection and provision of news and information as
pictures, text and/or sounds in the scope of press agency
services; operation of an Internet portal; provision of user
internet access (software) and/or email services; computer
aided transmission of news, in formation, pictures and data,
also online via the Internet; creation, forwarding and
processing of and responding to telephone calls, facsimiles,
emails and other messages for others; provision and rental
of access times to databases also via data networks, in
particular the internet; provision of access to Internet
content via hyperlinks; call-centre and hotline services for
others, namely telephonic telecommunication consultancy
42
Creation, development, further development, maintenance,
installation and licensing of software, in particular in
respect of call-centre, hotline and helpdesk services,
contact management and the arrangement, conclusion and
execution of goods and services transactions; technological
consultancy in connection with the creation, development,
further development, maintenance, installation, licensing of
software; rental of storage space on servers; call-centre
and hotline services, namely the arrangement of contracts
for others via the purchase and sale of goods and the
utilisation of services; call-centre and hotline services as
well as helpdesk services for others, namely technical and
data processing consultancy via telephone; administration of
internet domains
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