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Die Unionsmarke The Science of Customer Engagement wurde als Wortmarke am 11.05.2021 beim Amt der Europäischen Union für Geistiges Eigentum angemeldet. Der aktuelle Status der Marke ist "Anmeldung zurückgewiesen".
| Markenform | Wortmarke |
| Aktenzeichen | 018470357 |
| Anmeldedatum | 11. Mai 2021 |
Markeninhaber
330 South Service Road
11747-3201 Melville,
US
11747-3201 Melville,
US
Markenvertreter
Unter den Linden 10
10117 Berlin
DE
Waren und Dienstleistungen
9
Computer hardware and software for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management; software for self-service, namely, intelligent virtual assistants, web and mobile self-service, and social communities; software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; software for enterprise recording to enhance regulatory compliance and /or minimize fraud, namely, omnichannel recording of voice, text, screen, and / or video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud
42
Technology consulting services in the fields of business enterprise solutions, computer software, hardware, and cloud deployment, self-service and automation, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia
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ID: 11018470357