09
Downloadable computer software for information technology
(IT) administration, monitoring, and management;
downloadable computer software for information technology
(IT) security in the nature of patch software and user
authentication software; downloadable computer software for
providing information technology (IT) help desk services and
technology support services, namely, troubleshooting in the
nature of diagnosing computer software and hardware
problems; downloadable computer software for locally and
remotely accessing, modifying, and controlling information
technology (IT) infrastructure, networks, systems, computer
devices, servers and applications; downloadable computer
software for automating the administration, monitoring, and
management of information technology (IT) infrastructure,
networks, systems, computer devices, servers, and
applications; downloadable computer software for information
technology (IT) data analytics; computer hardware with
embedded computer software platforms for security,
management, collaboration and application services for
mobile devices; downloadable computer software platforms for
security, management, collaboration and application services
for mobile devices; downloadable computer software platform
for process and workflow automation; downloadable computer
programs and software application development tools for
developing, customizing, and combining computer software
applications and user interfaces for use in the information
technology services management field; downloadable computer
software applications and computer programs for creating
content and metadata for use in the information technology
services management field; downloadable computer programs
for measuring and reporting on the programs and data files
present on computer storage devices; downloadable VPN
(virtual private network) operating software; downloadable
software for computers, mobile devices and smartphones to
secure remote access via the Internet to private computer
networks; network access server hardware and downloadable
operating software for network access servers; downloadable
computer software for use as a network client that provides
connectivity, access, security and acceleration of secure
network information, data, and applications through
computers, mobile devices and smartphones; computer hardware
and downloadable computer software for use in the
transmission and sharing of global network traffic, data and
information among computers, network servers and routers in
the fields of providing network security, secure remote
access, application traffic management and application
acceleration; computer hardware containing network security
functionalities, namely, firewalls, data encryption, and
interoperability with network security protocols;
downloadable computer software for traffic prioritization,
secure access control, user identification, encryption,
security management and intrusion prevention, and computer
maintenance; downloadable computer software for the back-up,
storage, restoration and recovery of data, folders and
files; computer hardware and downloadable computer software
for providing network, Internet and computer security;
downloadable internet security software, namely, computer
software for use in the monitoring and control of computer
and online activity; downloadable computer software for
providing intrusion detection and prevention; downloadable
computer software for providing online identity protection,
authentication of users, and privacy control; computer
hardware in the nature of devices and downloadable computer
software for encrypting and authenticating data;
downloadable computer software for enabling security and IT
management systems to exchange information and mitigate
network, security and operational issues; downloadable
computer software for network security and network security
management and monitoring; downloadable computer software
for scanning mobile communications devices, and for
assessing, reporting and preventing security risks and
privacy risks on mobile communication devices; downloadable
internet security software, namely, mobile communication
device firewall, and intrusion prevention, and anti-phishing
software; downloadable computer software for implementing
security policies, spyware policies and privacy policies on
a mobile communication device
38
Providing remote user Internet access to archived data for
mobile communication devices; providing remote user Internet
access to mobile communication devices featuring firewalls,
data encryption, and interoperability with network security
protocol functions
42
Software as a service (SAAS) services featuring enterprise
software used to track, analyze and improve the performance
and availability of applications and business services;
software as a service (SAAS) services featuring enterprise
software for use in managing computer-based information
systems; providing temporary use of online non-downloadable
cloud-based software for use in developing, configuring,
customizing and deploying software applications, managing
business processes, and managing computer-based information
systems; providing temporary use of online cloud-based
non-downloadable software for information technology service
management, managing computer-based information systems for
businesses, information technology service automation,
workflow and business process automation; computer services,
namely, remote management of the information technology (IT)
systems of others; technical support services, namely,
design, selection, implementation and use of computer
software for others; consulting in the field of design,
selection, implementation and use of computer software for
others; platform as a service (PAAS) featuring a computer
software platform for use by others to develop, configure,
customize, and deploy software applications; consulting in
the fields of cloud computing, software as a service (SAAS)
and platform as a service (PAAS); technical support
services, namely, troubleshooting in the nature of
diagnosing computer software and hardware problems in the
fields of cloud computing, software as a service (SAAS) and
platform as a service (PAAS); software as a service (SAAS)
services featuring software for information technology (IT)
administration, monitoring, and management; software as a
service (SAAS) services featuring software for information
technology (IT) security in the nature of patch software and
user authentication; software as a service (SAAS) services
featuring software for providing information technology (IT)
help desk services and technology support services; software
as a service (SAAS) services featuring software for locally
and remotely accessing, modifying, and controlling
information technology (IT) infrastructure, networks,
systems, computer devices, servers and applications;
software as a service (SAAS) services featuring software for
automating the administration, monitoring, and management of
information technology (IT) infrastructure, networks,
systems, computer devices, servers, and applications;
software as a service (SAAS) services featuring software for
information technology (IT) data analytics; software as a
service (SAAS) services featuring software for the remote
assessment, management, and deployment of software and
supporting data; providing temporary use of non-downloadable
software, namely, an enterprise mobility platform for
security, management, collaboration and application services
for mobile devices; computer services, namely, cloud-based
file sharing services in the nature of providing a website
featuring technology enabling users to upload and download
electronic files; providing online non-downloadable computer
software for uploading, transferring, downloading, storing
encryption and sharing data, documents, files, text, photos,
images, graphics, music, audio, video and multimedia content
with others via networks, computers, smart phones, tablet
computers and other devices; computer services, namely,
online scanning, detecting, quarantining and eliminating of
viruses and malware; providing online non-downloadable
software for risk and vulnerability analysis and security
for computers, computer systems and computer networks;
providing online non-downloadable software for operating and
maintaining computer networks and servers and for network
security; application service provider (ASP) featuring
software for use in network management of an enterprise
fleet of wireless devices in a cross-platform environment
comprising multiple mobile device third party operating
systems; application service provider featuring software for
the detection, monitoring, and removal of security risks and
privacy risks, for monitoring, protecting, and securing
mobile communication devices and networks; computer services
for others in the fields of mobile communication device
data, network data, network security, and privacy, security
risks, and privacy risks, namely, software development and
maintenance for managing mobile communication device data,
security risks, and privacy risks; technical support
services for others in the fields of mobile communication
device data, security risks, and privacy risks, namely,
troubleshooting of mobile communication device software
problems and diagnosing mobile communication device hardware
problems; platform as a service (PAAS) featuring computer
software platform for process and workflow automation;
computer services, namely, software integration in the
nature of integration of computer software into multiple
systems and networks, configuration in the nature of
computer programming services for others in the field of
software configuration management, customization in the
nature of customizing computer software, implementation of
software, maintenance of computer software, technical
support in the nature of troubleshooting of computer
software problems and hosting services in the nature of
hosting the software of others on a virtual private server
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