09
Computer software and programs; downloadable software;
application software; data processing software; computer
software to automate data warehousing; data management
software; data and file management and database software;
data storage programs, devices and media; optimisation
software; computer software development tools; downloadable
software in the nature of digital products purchased via
subscription; apparatus and instruments for recording,
transmitting, reproducing or processing sound, images or
data; recorded and downloadable media; audio, visual and
audio-visual recordings; teaching apparatus and instruments;
downloadable electronic publications, materials and reports
35
Outsourcing services [business assistance]; outsourcing
services in the nature of arranging service contracts for
others; outsourcing services in the field of business
analytics; employment agency services for temporary and
permanent job placements; job agency services relating to
placement of personnel; job matching services; services for
matching users of IT, database, network and security
services with professionals supplying those services; human
resources management and recruitment services; headhunting
services; staff recruitment services; job placement and
consultancy; temporary assignment of employees; temporary
placement of employees (services for the -); support for
employees and staff with regard to business matters;
personnel recruitment advertising; placement of temporary
personnel; interviewing services for personnel recruitment;
providing information relating to recruitment; the provision
of personnel for carrying out customer-specified projects;
testing to determine job competency and employment skills;
information services relating to jobs and career
opportunities; assistance relating to recruitment and
placement of staff; procurement of contracts, for others,
for the provision of services; business management,
administration and advice; business consultancy; business
expertise services; business management consulting services
in the field of information technology; business consultancy
relating to the administration of information technology;
business management for freelance service providers;
business project management; business intelligence services;
business analysis services; business data analysis; business
statistical analysis; statistical analysis and reporting;
analysis of business information; analysis of market
research data and statistics; analysis of data warehousing
processes; business organisation and management consultancy
including advice relating to personnel management and
business transformation; business collaboration and
networking services; business and career networking
services; monitoring and evaluation of business and market
opportunities; services to assist in establishing networks
of business contacts; arranging business introductions;
business analysis, research and information services;
business analysis and advisory services relating to company
performance and performance improvements; preparing business
reports; customer relationship management services; data
management and database management services; office
functions; compiling, maintaining and indexing a database of
professional experts and job candidates; compilation of
directories for recruitment purposes; data collection and
processing services; management and compilation of
computerised databases; advertising; publicity; marketing;
referral marketing; promoting the goods and services of
others via computer and communication networks; promotion of
special events; information, advice and consultancy in
relation to all the aforesaid services; all of the aforesaid
also provided from a computer database, the Internet or
other electronic media
41
Education, training and instruction; training and
educational services relating to information technology;
training services relating to the use of information
technology; provision of courses of instruction in the
management of information technology; training relating to
computer software, databases and applications; training in
the use and operation of software systems; organising,
conducting and facilitating training, courses, classes,
lectures, seminars, events, conferences, exhibitions,
tutorials, programmes, webinars, presentations and
workshops; publishing, reporting and writing of texts;
information, advice and consultancy in relation to all the
aforesaid services; all of the aforesaid also provided from
a computer database, the Internet or other electronic media
42
Outsource service providers in the field of information
technology; information technology services and consulting;
information technology and consultancy services provided on
an outsourcing basis; information technology [IT]
consultancy; data warehousing; computer programming services
for data warehousing; expert consultancy services in
connection with computing networks; configuration and
integration of computer systems and networks; computer
security services for the protection against illegal network
access; provision of security services for computer
networks, computer access and computerised transactions;
computer security consultancy; computer systems analysis;
consultancy and advisory services for analysing information
and computer systems; data mining, migration and integration
services; support and maintenance services for computer
software; technical support services relating to computer
software, applications and the operation of computing
networks; consultancy and information services relating to
information technology; cloud computing; design and
development of operating software for cloud computing
networks; research in the field of information technology;
consultancy and information services relating to information
technology architecture and infrastructure; technical
assistance and consultancy services in the field of
information technology; computer, IT and architectural
project management services; monitoring of computer and
network systems including IT infrastructure, applications
and databases; analytical services relating to computer
programs; computer analysis; technical data analysis;
analysis of product development; preparation of project
analysis studies; comparative analysis studies of the
performance and efficiency of computer systems; preparing
technical reports; preparing software performance analysis
and performance improvement reports; remote computer and
data backup services; data recovery services; development
and testing of computer methods, applications, databases,
algorithms and software; providing information relating to
computer technology and programming via a website; computer
programming in the fields of customer support, customer
relationship management, customer service, customer
engagement, and helpdesk functionality; hosting, design,
programming, development, implementation, updating and
maintenance of software, applications and databases;
software analytics implementation services; design and
development of software, including redesigning and rewriting
software code and applications; design and development of
software for importing and managing data; design of data
storage systems; electronic data storage and data back-up
services; data duplication, conversion and coding services
being computer programming; software as a service (SaaS)
services; rental of software; providing temporary use of
on-line non-downloadable software; information, advice and
consultancy in relation to all the aforesaid services; all
of the aforesaid also provided from a computer database, the
Internet or other electronic media
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