35
Customer relationship management services; business
performance management services, namely, providing business
information in the nature of work force information, quality
control information, and knowledge gathering, business data
analysis, providing business assessment information, and
business management services; inventory control services;
inventory management services in the field of clients'
products; telephone order taking services for others,
electronic processing of orders for others, and order
fulfillment services; return management services, namely,
management of returned merchandise; administration, billing,
and reconciliation of accounts; providing consumer product
information for clients to customers with respect to such
clients' products and services via telephone, e-mail,
Internet, or any other form of communications media;
customer service in the field of responding to clients'
customers' inquiries and issues in the field of general
consumer merchandise and general consumer services provided
to the public; telemarketing services; customer acquisition
services, namely, inbound up-selling and cross-selling of
clients' products and services; employment hiring,
recruiting, placement, staffing, and career networking
services for technical and support staff; consulting and
advisory services in the fields of business, business
information, business management, and business organization;
administrative processing of warranty claims, namely,
processing warranty claims for clients' products in the
field of general consumer merchandise
36
Providing electronic payment processing services in the
field of receiving and routing inbound electronic payments
from clients' customers
37
Emergency roadside customer services, namely, responding to
contacts from customers who need roadside assistance,
provided via dispatched repair vehicles and technicians
38
Technical support services, namely, advisory and consultancy
services relating to communications services and equipment,
namely, technical consulting services in the field of audio,
text, and visual data transmission and communications
services performed through the usage of communications
equipment
39
Arranging for and coordinating storage, pickup, delivery,
and transportation of documents, packages, parcels, and
freight via air, ship, rail, truck, or other ground
carriers
41
Education and training services, namely, providing courses,
instruction, and course and instruction materials
distributed therewith in the field of business management,
career awareness, lifelong development, industry skills
standards, information technology skills, and linguistic
skills
42
Technical support services, namely, troubleshooting in the
nature of diagnosing problems with consumer electronics, web
applications, and software, namely, computer hardware,
computer software, Internet access technology in the nature
of computer hardware, and Internet portal usage issues;
advising in the nature of consulting services in the field
of design, selection, implementation and use of computer
hardware and software systems for others; consulting in the
field of telecommunications technology, namely, the design,
selection, implementation, and use of computer hardware and
software systems used for communications; consulting and
advisory services in the field of business technology,
namely, consulting services in the field of design,
selection, implementation and use of computer hardware and
software systems for others
44
Providing health care and medical information
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