09
Downloadable computer software for the telecommunications
industry, namely, computer software for improving bandwidth
efficiency of communications networks, for managing traffic
on communications networks, and for reporting on and
assessing traffic type and bandwidth utilization;
downloadable computer software for the telecommunications
industry, namely, computer software for use with managing
devices, namely, modems, routers, home gateways and set-top
boxes; hardware and downloadable computer software for
mobile device management, namely, backup, transfer and
restoration of customer content on mobile devices,
diagnostics, forensic wipe, management of applications on a
mobile device, and analytics and reporting; downloadable
mobile software applications for mobile device diagnostics
and management, namely, software for backing up data and
managing customer's mobile device content; downloadable
mobile software applications for delivering and managing
telecommunications network connectivity services from
multiple providers and locations, and access, security and
authentication thereof
38
Telecommunication services, namely, data transmission and
reception services via telecommunication networks;
electronic exchange of voice, data, audio, video, text and
graphics accessible via computer and telecommunications
networks; instant messaging services; mobile phone
communication services; Internet messaging
42
Software as a Service (SaaS) services featuring
non-downloadable software for the telecommunications
industry, namely, software for improving bandwidth
efficiency, for managing network data, video content and
traffic, for creating real-time state map of end-user
connectivity, and for assessing traffic type, video type and
bandwidth utilization; Software as a Service (SaaS) services
featuring non-downloadable software for the
telecommunications industry, namely, software for
telecommunications network data caching, delivery and
optimization and computer network analysis and reporting;
Software as a Service (SaaS) services featuring
non-downloadable software for the telecommunications
industry, namely, software for customer relationship
management; Software as a Service (SaaS) services featuring
non-downloadable software for the telecommunications
industry, namely, software for analyzing, assessing,
reporting on, and tracking communication network data and
performance of communication networks; Software as a Service
(SaaS) services featuring non-downloadable software for the
telecommunications industry, namely, software for delivering
and managing telecommunications network connectivity
services from multiple providers and locations, and access,
security and authentication thereof; Software as a Service
(SaaS) services featuring non-downloadable software for the
telecommunications industry, namely, software for real-time
convergent subscriber rating, charging, and billing system
for telecommunications carriers, mobile network operators,
and mobile virtual network operators; Software as a Service
(SaaS) services featuring non-downloadable software for the
telecommunications industry, namely, software for deploying
and managing short message services (SMS) and multi-media
message services (MMS); Software as a Service (SaaS)
services featuring non-downloadable software for the
telecommunications industry, namely, software for creating
and sending customer surveys, collection and analysis of
survey responses, and data analytics for effective targeting
of customer promotions and offers; Software as a Service
(SaaS) services featuring non-downloadable software for the
telecommunications industry, namely, software for enabling
telecommunications providers to manage hardware devices,
namely, modems, routers, set-top boxes (STB), and home
gateways; Software as a Service (SaaS) services featuring
non-downloadable software for the telecommunications
industry, namely, software for telephone directory
assistance and business directory information services;
Software as a Service (SaaS) services featuring
non-downloadable software for the telecommunications
industry, namely, software for multichannel inbound,
outbound, and routing call center services; Software as a
Service (SaaS) services featuring non-downloadable software
for the telecommunications industry, namely, software for
mobile device management, namely, backup, transfer and
restoration of customer content on mobile devices,
diagnostics, forensic wipe, management of applications on a
mobile device, and analytics and reporting; Software as a
Service (SaaS) services featuring non-downloadable software
for the telecommunications industry, namely, software for
delivering and managing telecommunications network
connectivity services from multiple providers and locations,
and access, security and authentication thereof;
Professional and consultancy services namely, design,
development, and implementation services for
telecommunications software; Installation, support, and
maintenance services for computer software for
telecommunications and support services for computer
hardware for telecommunications
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