09
Computer software development tools namely programs to
design and produce output from data, databases or other data
sources; customer communication management software for
creating, managing, customising, tracking and delivering
data, accessible via the internet and other
telecommunications networks; downloadable software
applications for organising, profiling, customising,
distributing and presenting digital information and content
for use in business, sales, marketing and presentations;
downloadable software for accessing, connecting, developing
and managing distributed application software
35
Business consultancy in relation to strategic marketing and
customer communication; advertising, marketing and
promotional services; advertising, marketing and promotional
consultancy, advisory and assistance services; loyalty,
incentive and bonus program services namely, administration
of a customer loyalty program which provides discounts for
downloading software, customer loyalty services and customer
club services, for commercial, promotional and/or
advertising purposes, and promoting the goods and services
of others by means of the issuance of loyalty rewards cards
in the field of customer communication; advice and
information about customer services and product management
and prices on Internet sites in connection with purchases
made over the Internet
42
Research and development of technology in the field of
customer communication management software; design,
development, creation, updating, implementation,
installation and maintenance of customer communication
management software; providing temporary use of on-line
non-downloadable computer software for creating, managing,
customising, tracking and delivering data
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