09
Telecommunications, telephonic and communications apparatus
and instruments; fixed line telephones; mobile phones;
portable telecommunications apparatus; smartphones; cases
for telephones; headsets for telephones; handheld, mobile
and tablet computers; computers including laptop and
notebook computers; wearable electronic telecommunication
and computing devices; data communication apparatus and
instruments; voice processing systems; computer networking
and data communications equipment; data processing systems;
electronic databases; digital telephone platforms and
software; computer hardware for telecommunications;
telecommunication networks; apparatus and instruments for
the processing, transmission, storage, logging, reception
and retrieval of data being in the form of encoded data,
text, audio, graphic images or video or a combination of
these formats; personal digital assistants; electronic
personal organisers; audio and video recordings; media for
storing information, data, images and sound; digital media
content (downloadable), including films, television
programmes, radio programmes, videos, images, music, text,
data, images, graphics and ringtones, provided from a
computer database, the Internet or other electronic network;
satellite receiving and transmission apparatus and
instruments; satellite location and navigation systems; GPS
apparatus; electronic and satellite navigational and
positional apparatus and instruments including global
positioning systems; machine readable media; downloadable
digital audio, video and data provided from a computer
database, or the Internet or other electronic network;
teaching apparatus and instruments; blank and pre-recorded
magnetic cards; cards containing microprocessors; telephone
cards; encoded cards; electronic publications (downloadable)
provided on-line from computer databases, the Internet or
other electronic networks; computer software, including
computer software supplied from a computer database, the
Internet or other electronic network; application software,
including application software for mobile devices;
downloadable computer software applications; communications
software; computer software and application software for
secure, encrypted purchases; operating system software;
computer software for the streaming transmission and
encryption and storage, of audio, video, graphics, text and
data on and over communication networks; computer software
to enable peer-to-peer networking and file sharing; search
engine software; software for the identification of persons;
software for access control, video control and detecting the
presence of persons; software for computer security,
including antivirus, firewalls, antispam, anti-spyware, web
filtering and intrusion detection software; virtual private
network software; systems for the downloading and updating
of computer software to and from electronic apparatus;
customer support and customer service computer software and
application software; voice command and recognition
software, speech to text conversion software, and
voice-enabled software applications; messaging software;
personal assistant software; computer software for personal
information management; computer software for use to connect
and control internet of things (IoT) electronic devices;
chatbot computer software and application software; computer
software and application software in the field of artificial
intelligence (AI); artificially intelligent chatbot computer
software and application software for providing customer
support and customer services; customer service chat robot
software; humanoid robots with artificial intelligence
38
Telecommunications; voice transmission and reception
services; voice messaging and voicemail services; voice over
IP services; messaging services, namely, sending, receiving
and forwarding messages in the form of text, audio, graphic
images or video or a combination of these formats; unified
messaging services; provision of Internet services, in
particular Internet access services; electronic mail
services; provision of broadband services; wireless
communication services; wireless telephony; providing data
network services; provision of access to webpages featuring
directories via a global computer network, online or a
telecommunications network; provision of access to content,
websites and portals relating to location based services for
telecommunications apparatus; provision of information
relating to or identifying telephone and telecommunications
apparatus and instruments; transfer of data by
telecommunications; data streaming; streaming of digital
media content, including films, television programmes, radio
programmes, videos, music, text, data, images, graphics and
ringtones, via the Internet or a telecommunications network;
delivery of digital media content, including films,
television programmes, radio programmes, videos, music,
text, data, images, graphics and ringtones, via the Internet
or a telecommunications network; broadcasting services;
transmission of digital audio, video and multimedia content
by telecommunications; transmission of news and current
affairs information; telecommunications portal services;
access to content, websites and portals; providing access to
social networking websites; video conferencing services;
providing voice chat services; instant messaging services;
providing access to customer service and customer support
content, websites and portals; electronic bulletin board
services; chatroom services; electronic communication by
means of chatrooms, chat lines and internet forums;
electronic exchange of messages via chat lines, chatrooms
and internet forums; virtual chatrooms established via text
messaging or instant messaging; virtual chatrooms
established via text messaging or instant messaging
utilising a chatbot; signal transmission for electronic
commerce via telecommunications systems and data
communication systems; providing access to databases;
electronic data exchange services; email data services;
telecommunication gateway services; interactive
telecommunications services; providing information, advisory
and consultancy services in relation to the aforementioned
services
42
Hosting software interfaces to provide personalised access
to computer databases, the Internet or other electronic
networks; hosting software applications through computer
databases, the Internet, or other electronic networks;
software as a service [SaaS]; platform as a service [PaaS];
application service provider (ASP) services, namely, hosting
computer software applications of others; providing online
use of non-downloadable computer software over communication
networks, intranets and the internet; software as a service
in the field of communications; software as a service for
use with mobile devices; software as a service in the field
of electronic payments; software as a service for the
streaming transmission and encryption and storage of audio,
video, graphics, text and data on and over communication
networks; software as a service to enable peer-to-peer
networking and file sharing; search engine software as a
service; software as a service for the identification of
persons; software as a service for access control, video
control and detecting the presence of persons; software as a
service for computer security, including antivirus,
firewalls, anti-spam, anti-spyware, web filtering and
intrusion detection; virtual private network software as a
service; software as a service in the field of customer
support and customer service; software as a service in the
field of voice command and voice recognition, software as a
service in the field of speech to text conversion; online
voice-enabled software as a service applications; messaging
software as a service; personal assistant software as a
service; software as a service for personal information
management; software as a service for use to connect and
control internet of things (IoT) electronic devices; chatbot
software as a service; software as a service in the field of
artificial intelligence (AI); artificially intelligent
chatbot software as a service for providing customer support
and customer services to telecommunications customers;
providing temporary use of web-based customer service chat
robot applications; hosting online facilities for conducting
interactive discussions; hosting computer software services;
server hosting; hosting websites and computer databases;
hosting of multimedia content online; on-line computer
services, namely online data storage, hosting online and
mobile networks, hosting of internet sites for others; cloud
computing; provision of information, advisory and
consultancy services relating to computers and information
technology; designing software for online forums for
discussion; research and development services; research in
the field of technology; computer programming and software
design; installation, maintenance and updating of computer
software and programmes; creating and maintaining websites;
information technology support services; provision of
information and advice of a technical nature for the
prospective purchasers of commodities and goods; consultancy
and information services relating to the development,
design, programming and implementation of hardware and
software, provided online from a global computer network or
the Internet; provision of Internet search engines; design
of communications systems; design of software including
software applications for use on mobile devices; encryption,
decryption and authentication of information, messages and
data; provision of security services for computer networks,
computer access and computerized transactions, including
through electronic means via wireless network and/or mobile
telecommunication devices; data conversion of electronic
information, including data and computer programs (except
physical conversion); data mining; database design; testing
of electronic data processing systems; data security
services [firewalls]; data encryption services; data
migration services; telecommunications technology
consultancy; design of telecommunications apparatus and
equipment; development, maintenance and updating of a
telecommunication network search engine; information,
advisory and consultancy services in relation to the
aforementioned services
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