09
Computer software excluding computer software for
retrieving, downloading and sharing computer files, hardware
and firmware including computer programs, computer operating
systems, recorded computer programs, computers, devices for
computers, computer interfaces being for use in connection
with information technology or business process solutions,
particularly computer software packages and products
relating to the finance and banking industry including the
superannuation and insurance industries, such as membership
administration solutions and similar products, information
technology and telecommunications industry, business process
outsourcing industries and IT outsourcing industries
35
Business process outsourcing services, being business
management and administration and office function services,
including business processing services such as back office
data entry services for customers; the preceding services
being particularly for the information technology and
telecommunications industries, financial and banking
services industries, insurance industry, business process
outsourcing industry and the IT outsourcing industry;
marketing, wholesale and retail sales and distributorship
services for computer software packages and products being
superannuation and non-superannuation products
36
Financial services in this class, including such services
supplied via computer software packages and products, cheque
clearing services and including such services relating to:
monetary affairs, superannuation services, retirement fund
services, insurance services, financial consultancy and
assessment services, financial management services, fund
investment and management services
42
Computer consulting and consultancy services for customers,
particularly relating to computer hardware and software,
computer data services, computer programming services,
rental and leasing of computer hardware and software,
computer software maintenance services, upgrading of
computer software, analysis and design of computer systems
and software packages and products, particularly relating to
the finance industry including the superannuation and
insurance industries, such as membership administration
solutions and similar services; it outsourcing services
being computer services, including in relation to:
information technology outsourcing and management of
customer computer infrastructure on computer sites, design
and development of processes and procedures around it
infrastructure management, facilities management within data
centres of customer infrastructure, technical design and
planning of communication networks to customer sites,
disaster recovery web sites, testing of software and
hardware and maintenance of computer software, computer
technology support services, namely help desk services;
technical consulting services including technical
infrastructure, IT infrastructure rollouts and migrations,
infrastructure design and architecture services; software
application development services, including software
application development such as customised applications
based on long term fixed price projects, application
architecture services, application design services; business
process outsourcing services, being digital imaging services
(digitisation and scanning of images) for customers, being
particularly for the information technology and
telecommunications industries, financial and banking
services industries, business process outsourcing
industries, and the IT outsourcing industries
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