09
Communications hardware and software to enable e-business
processes, namely, software for connecting computer networks
and users and software to allow users to perform electronic
business transactions via a global computer network in the
field of e-business and virtual enterprises; computer
hardware and software for the integration of text, audio,
graphics, still images and moving pictures for converging
existing capabilities of voice, data, video and wireless
communications networks for use by those providing
professional services and for use by consultants to
businesses, ISP's, ASP's and server providers;
communications software, namely, software for managing
networks, directory services, policy services, priority
enabling, load balancing, security, network services,
automated workflow, call center operations, communication
middleware and market places, and applications delivering
multimedia messaging, software development tools,
telecommunications hardware, namely, switching apparatus,
voice processors for voice and multimedia mail and
messaging, closures, cross connects and interconnects;
communications systems, namely, communications networks
composed of servers, work stations comprising computer
monitors, computer keyboards, computer peripherals, and
central processing units and network operating systems and
communications links, namely, personal computers,
telephones, wireless communication devices, namely, personal
digital assistants, mobile telephones, wireless network
interface cards, and wireless local area networks;
communications software providing intra and inter enterprise
communication functionality such as call processing, voice
mail, e-mail, fax, scheduling and personal productivity
tools across a global enterprise communication network;
electronic key telephone systems comprising control units,
telephone sets, feature cartridges, telephone connecting
cords, lines and apparatus therefore; computer software for
use in monitoring, controlling, and managing telephone call
centers; computer information storage and retrieval systems
comprised of optical disk storage, with high capacity,
computer hardware and general purpose database management
software; network management computer software used for
managing storage area networks; LAN, WAN, MAN and VPN
switching and routing products, namely, software and
computer hardware that provide switching and routing for
high speed networking; electrical protection devices for
telecommunications equipment, namely, power supplies, surge
protectors and uninterruptible power supplies
35
Business management and consultation; management
consultation in the field of customer, supplier, partner and
employee relationship management for the benefit of others
37
Installation and maintenance of computer hardware;
installation of computer networks (terms considered too
vague by the International Bureau - rule 13.2.b) of the
Common Regulations); maintenance and repair of computer
networks (terms considered too vague by the International
Bureau - rule 13.2.b) of the Common Regulations)
42
Installation and maintenance of computer software;
monitoring of computer systems; technical support services,
namely, troubleshooting of computer hardware and software
problems
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