35
Commercial information and advice for businesses relating to
the design of Internet sites for online sale as well as
logistics and e-logistics, computer file management relating
to the design of Internet sites for online sale as well as
logistics and e-logistics; services of expertise in
accounting, auditing and marketing in the field of logistics
and mail services for companies, namely, needs analysis,
solution proposals, assistance relating to selection of
materials; operation of electronic processing of mail and
orders (input, office functions); advice and auditing
relating to logistics and e-logistics; reception, recording
and processing of customer orders for a company;
dissemination of advertisements, online advertising on a
computer network; dissemination and distribution of
advertising material [leaflets, prospectuses, printed
matter, samples]; administrative and commercial management
of the logistics and mail activity of a company; arranging
newspaper subscriptions for others; document reproduction;
administrative management services for portal sites on a
global telecommunication network (of the Internet type) or
private or reserved access networks (of the intranet type)
enabling the management of the supply, collection, removal,
recovery, storage, warehousing and delivery of goods,
products, parcels and mail; computer file and computer
databank management services in the field of the supply,
collection, removal, recovery, storage, warehousing and
delivery of goods, products, parcels and mail; commercial
promotion services in the field of transport; advice on
commercial strategy in the field of logistics and management
in the field of logistics; advertising sponsorship;
promotion of goods and services for others by placing
advertising messages and posters on websites; provision,
namely, provision of access to commercial information
directories on the Internet, including on the mobile
Internet; publication of advertising texts and/or images;
distribution of advertising material (leaflets,
prospectuses, printed matter, samples); rental of
advertising material; news clipping services; organization
of competitions for promotional or advertising purposes;
services for organizing and conducting trade fairs, events
and exhibitions for commercial or advertising purposes;
services for subscribing to newspapers, journals,
information bulletins, magazines, computer databases (for
others); telecommunication subscription services (for
others); advice and information for companies relating to
telemarketing and direct marketing; outsourced call center
services, management and assistance in the management of
operations in customer relations and telephone marketing,
qualification of quantitative study files, contact center
surveys and polls by telephone, postal mail, the global
telematic network and the Internet, namely, subcontracting
services (business assistance) in the context of customer
relations and telephone marketing operations for others;
commercial management of relations between a purchaser and
the end customers on behalf of others, remotely, including
technical and computer processing, namely, input,
collection, compilation of data, by all means of
communication (computer, electronic mail, Internet,
telephone); organization, conducting and management of
commercial market research (canvassing) for others; auditing
of companies (commercial analysis) in the field of transport
and transport logistics; transport logistics assistance for
industrial and commercial companies; administrative
management services for the transport of merchandise,
products, parcels and mail (customs and administrative
authorizations); import-export agencies; services for
completing administrative formalities for the international
or national transport of merchandise, products, parcels and
mail; management of computer files and data, namely,
implementation of computer systems for processing and
managing data relating to customer relations and to
telephone marketing operations
38
Provision, namely, provision of access to a computer service
enabling users to manage and track the logistics or
e-logistics of their products, parcels or merchandise and to
exchange information relative to tracking these orders
between systems via the Internet; provision of online access
to a service enabling users to obtain information relative
to tracking the delivery or routing of merchandise,
products, parcels and mail, to place orders and organize the
delivery of merchandise, products, parcels and mail;
transmission services, via the Internet, including the
mobile Internet, of messages, information accessible via
access codes and all other data relative to the collection,
routing and distribution of merchandise, products, parcels
and mail; provision of access to platforms on the Internet,
as well as on mobile Internet; electronic messaging
services; digital file transmission services; provision of
access on the Internet, including mobile Internet, to
forums, newspapers, online diaries (blogs) and server lists
for access and transmission of messages, comments and
multimedia content between users; provision of access to
computer databases and servers; services for downloading
digital data online; management of telephone call centers,
namely, telecommunication services for receiving and making
calls and for multi-channel processing (social media and
social networks, e-image, customer social relations,
customer interactions and e-interactions, social CRM, live
chat, click to chat, click to call, web call-back,
co-browsing, Facebook chat, video chat, Web courses,
interactive terminals) of electronic messages and telephone
calls
39
Transport, packaging and warehousing of merchandise,
products, parcels and mail; storage of merchandise,
products, parcels and mail; packaging and repackaging of
products and merchandise; on-site and off-site collection of
merchandise, products, parcels and mail with computerized
optimization and remote control of the collection plan;
routing and distribution of merchandise, products, parcels
and mail with computerized optimization and remote control
of the transport plan, their location, routing and potential
rerouting to the sender; removal services; transport and
freight brokerage; chartering services; freight forwarding;
advice and assistance for companies to meet their
requirements or commitments relating to the transport and
storage of goods; professional advice and development of
plans relating to the transport of goods and storage of
goods; rental services for pallets, loading trays, transport
and handling trays, boxes, box pallets and containers;
consultancy, information relating to transport logistics for
merchandise, products, parcels and mail
42
Design and development of computers and software; technical
project study; development (design), installation,
maintenance, updating or rental of software; computer system
analysis; hosting of servers; creation and provision in SAS
mode of Internet sites for online sales for recording
orders, receiving payment for them and tracking their
processing, including the printing of transport labels and
routing to the end recipient; hosting of databases; design
of computer programs for e-logistics and the sale of goods
on the Internet; scientific and technological analysis
services and technical research in the field of logistics
and transport provided by engineers; quality control in the
field of logistics and transport; design, development,
management and updating (maintenance) of software
applications (downloadable software for mobile telephones,
touch-screen tablets and apparatus with interactive and
multimedia functions), software and software packages in the
field of logistics and transport; programming for computers;
surveying (engineering work); hosting and updating of web
sites for creating and operating an Internet platform for
managing orders, collection and routing of merchandise,
products, parcels and mail for the purpose of optimizing
their transport plan and enabling the permanent and
computerized updating of transport labels; computer
programming services for the storage of data media or
documents stored electronically
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