35
Commercial information and advice for businesses relating to
the design of online sale Internet sites as well as
logistics and e-logistics, computer file management relating
to the design of online sale Internet sites as well as
logistics and e-logistics; services of expertise in
accounting, auditing and marketing in the field of logistics
and mail services of businesses, namely, needs analysis,
solution proposals, assistance relating to selection of
materials; operation of electronic processing of mail and
orders (input, office functions); advice and auditing
relating to logistics and e-logistics; receiving, recording
and processing customer orders for a company; dissemination
of advertising matter, online advertising on a computer
network; dissemination and distribution of advertising
material [leaflets, prospectuses, printed matter, samples];
administrative and commercial management of the logistics
and mail activity of a business; arranging newspaper
subscriptions for others; document reproduction;
administrative management services of portal sites on a
global telecommunication network (of the Internet type) or
private or reserved access networks (of the intranet type)
enabling the management of the supply, collection, removal,
recovery, storage, warehousing and delivery of goods,
products, parcels and mail; computer files and computer
databanks management services in the field of the supply,
collection, removal, recovery, storage, warehousing and
delivery of goods, products, parcels and mail; business
promotion services in the field of transport; advice on
business strategy in the field of logistics and on
management in the field of logistics; advertising
sponsorship; promotion of goods and services for others by
placing advertising messages and posters on websites;
provision, namely, providing access to commercial
information directories on the Internet, including mobile
Internet; publication of advertising texts and/or images;
distribution of advertising materials (leaflets,
prospectuses, printed matter, samples); rental of
advertising material; news clipping services; organization
of competitions for promotional or advertising purposes;
organization and conducting of trade fairs, events and
exhibitions for commercial or advertising purposes; services
for subscribing to newspapers, magazines, information
bulletins, magazines, computer databases (for others);
telecommunication subscription services (for others); advice
and information for businesses relating to telemarketing and
direct marketing; outsourced call center services,
management and assistance in the management of operations in
customer relations and telephone marketing, qualification of
quantitative study files, contact center surveys and polls
by telephone, postal mail, the global telematic network and
the Internet, namely, subcontracting services (business
assistance) in the context of customer relations and
telephone marketing operations for others; remote commercial
management of relations between a purchaser and the end
customers on behalf of others, including technical and
computer processing, namely, input, collection, compilation
of data, by all means of communication (computer, electronic
mail, Internet, telephone); organizing, conducting and
managing commercial market research (canvassing) for others;
auditing of businesses (commercial analysis) in the field of
transport and transport logistics; transport logistics
assistance for industrial and commercial businesses;
administrative management services for the transport of
goods, products, parcels and mail (customs and
administrative authorizations); import-export agencies;
services for completing administrative formalities for the
international or national transport of goods, products,
parcels and mail; management of computer files and data,
namely, implementation of computer systems for processing
and managing data relative to customer relations and to
telephone marketing operations
38
Provision, namely, providing access to a computer service
enabling users to manage and track the logistics or
e-logistics of their products, parcels or goods and to
exchange information relative to tracking these orders
between systems via the Internet; providing online access to
a service enabling users to obtain information relative to
tracking the delivery or routing of goods, products, parcels
and mail, to place orders and organize the delivery of
goods, products, parcels and mail; transmission services,
via the Internet, including mobile Internet, of messages,
information accessible via access codes and all other data
relative to the collection, routing and distribution of
goods, products, parcels and mail; provision of access to
platforms on the Internet, as well as on mobile Internet;
electronic messaging services; digital file transmission
services; provision of access on the Internet, including
mobile Internet, to forums, newspapers, online diaries
(blogs) and server lists for access and transmission of
messages, comments and multimedia content between users;
providing access to computer databases and servers; services
for downloading digital data online; management of telephone
call centers, namely, telecommunication services for
receiving and making calls and for multi-channel processing
(social media & social networks, e-image, customer social
relations, customer interactions and e-interactions, social
CRM, live chat, click to chat, click to call, web call-back,
co-browsing, Facebook chat, chat video, Web courses,
interactive terminals) of electronic messages and telephone
calls
39
Transport, packaging and warehousing of goods, products,
parcels and mail; storage of goods, products, parcels and
mail; packaging and repackaging of products and goods;
on-site and off-site collection of goods, products, parcels
and mail with computerized optimization and remote control
of the collection plan; routing and distribution of goods,
products, parcels and mail with computerized optimization
and remote control of the transport plan, their location,
routing and potential rerouting to the sender; removal
services; transport and freight brokerage; chartering
services; freight forwarding; advice and assistance for
businesses to meet their requirements or commitments
relating to the transport and storage of goods; professional
advice and formulation of plans relating to the transport of
goods and storage of goods; rental services of pallets,
loading trays, transport and handling trays, boxes, box
pallets and containers; consultancy, information relating to
transport logistics for goods, products, parcels and mail
42
Design and development of computers and software; technical
project study; development (design), installation,
maintenance, updating or rental of software; computer system
analysis; hosting of servers; creation and provision in SAS
mode of online sale Internet sites for recording orders,
receiving payment for them and tracking their processing,
including the printing of transport labels and routing to
the end recipient; hosting of databases; design of computer
programs for e-logistics and the sale of goods on the
Internet; scientific and technological analysis services and
technical research in the field of logistics and transport
provided by engineers; quality control in the field of
logistics and transport; design, development, management and
updating (maintenance) of software applications
(downloadable software for mobile telephones, touch-screen
tablets and apparatus with interactive and multimedia
functions), software and software packages in the field of
logistics and transport; programming for computers;
surveying (engineering work); hosting and updating of web
sites for creating and operating an Internet platform for
managing orders, collection and routing of goods, products,
parcels and mail for the purpose of optimizing their
transport plan and enabling the permanent, computerized
updating of transport labels; computer programming services
for the storage of data media or documents stored
electronically
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