9
Audio books recorded onto CDs and into mp3 files and prerecorded DVDs featuring lectures concerning techniques for improving communication skills, conflict management skills, dialogue facilitation skills, listening skills, supervisory skills, and management skills
16
Paper goods and printed matter used for improving communication skills, conflict management skills, dialogue facilitations skills, listening skills, supervisory skills, and management skills, namely, printed surveys, memory aid cards, teaching and training exercise cards, scorecards, charts, worksheets, workbooks, and questionnaires; Printed publications, namely, books concerning techniques for improving communication skills, conflict management skills, dialogue facilitation skills, listening skills, supervisory skills, and management skills
35
Consulting services in the field of business leadership development, namely, communication skills, conflict management skills, dialogue facilitation skills, listening skills, supervisory skills, and management skills
41
Educational services, namely, providing training, educational workshops, classes, and online instructional videos concerning the fields of leadership skills and personal development, namely, communication skills, conflict management skills, dialogue facilitation skills, listening skills, supervisory skills, and management skills
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