09
Computer software for authoring, customizing and tracking
technical training materials and procedural materials, each
about application software and its use, for web site
development, and for sending procedural documents about
application software and its use to the computer sites of
others by means of electronic links over a global
communication network; computer software for planning
conducting and managing clinical trails of new drugs over a
global communications network; enterprise resource planning
computer software for use in the fields of user training and
continued user support; computer software for electronic
document management; computer software for customer
relationship management; computer software which allows
users of web based training and testing to use materials
off-line, as if they were on-line and to synchronize results
back to on-line systems when reconnected to the web;
computer software for coordinating communication for
medical, scientific and research staff and institutions
41
Educational and training services, namely, conducting
seminars, workshops, courses of instruction and conferences
via computer terminals, intranets, and global computer
network in the fields of electronic commerce, computer
technology, multimedia applications and presentations, and
corporate leadership development; educational testing and
certification services provided on global computer networks
to achieve occupational compliance in the field of computer
technology; educational services, namely, online courses
designed to train and test employees for work in the
petroleum and chemical industries; development of training
materials and technical documentation for others, namely,
creation and customization of computer software manuals and
documentation used by others to train users on computer
programs and computer systems usage; consulting services in
the fields of e-learning and knowledge and information
management, namely, developing training programs and systems
in the nature of workshops, seminars and courses of
instruction relating to technology, efficiency, corporate
systems and corporate leadership development
42
Consulting services in the engineering, computer and high
technology fields; design and maintenance of computer
software; computer programming; computer systems analysis;
technical project studies; developing and supplying
documentation systems; consultancy information and advisory
services relating to all the aforesaid; consultancy and
advisory services relating to computer and technology
training, plant floor training and business training
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