09
Computer hardware and downloadable computer software for
monitoring, testing, tracking, analyzing, assessing,
diagnosing and optimizing digital application, digital
service and network and application performance and the
digital end user experience; computer hardware and
downloadable computer software that provides reports and
alerts concerning network and application performance,
digital application and digital service performance and
digital end user experience; computer hardware and
downloadable computer software for the monitoring and
analysis of performance and user experience of cloud-hosted
applications and services, on-premises applications,
services and devices, computing networks and computer
networks, user authentication, analyzing user behavior and
presenting user behavior on computing networks in graphic
and text form; computer hardware and downloadable computer
software featuring software and software modules for
measuring and monitoring the perception and experience of
end users and customer satisfaction with respect to digital
applications, digital services and networks; downloadable
e-books in the field of monitoring, optimizing and measuring
digital application, digital service and network and
application performance and end user digital experience
42
Software as a service (SAAS) services featuring software for
monitoring, testing, tracking, analyzing, assessing,
diagnosing and optimizing digital application, digital
service and network and application performance and the
digital end user experience; software as a service (SAAS)
services featuring software for providing reports and alerts
concerning network and application performance, digital
application and digital service performance and digital end
user experience; technical support services, namely,
troubleshooting of problems relating to computer software,
digital applications, digital services and network
application performance; software as a service (SAAS)
services featuring software for the monitoring and analysis
of performance and user experience of cloud-hosted
applications and services, on-premises applications,
services and devices, computing networks and computer
networks, user authentication, analyzing user behavior and
presenting user behavior on computing networks in graphic
and text form; software as a service (SAAS) services
featuring software and software modules for measuring and
monitoring the perception of end users and customer
satisfaction with respect to digital services, digital
applications and networks
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