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Software as a service (SAAS) services featuring software for
mapping and analyzing equipment service data using
artificial intelligence and machine learning, generating
insights and personalized recommendations to inform business
management decisions, collecting and augmenting data from
experts, mapping common equipment service issues to
solutions, providing recommendations to customer service
representatives, providing information, guidance, and
resources to on-site equipment operators, technicians,
service providers, and repair personnel, improving equipment
service delivery response time and efficiency, recommending
proactive equipment maintenance and intervention, analyzing
and processing equipment warranty claims, optimizing
personnel resource allocation and schedules, maximizing
equipment uptime, reducing equipment services costs,
automating and optimizing equipment regulatory compliance,
creating intelligent models related to customer risk,
workforce performance, and workforce training strategies
related to the foregoing, and generating benchmark reports,
asset risk assessments, and parts usage reports related to
the foregoing; providing online non-downloadable software
that allows users to search for and retrieve information and
articles in the fields of the foregoing services
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