09
Downloadable customer relationship management software;
downloadable computer software for collection, editing,
organizing, modifying, book marking, transmission, storage
and sharing of data and information; downloadable computer
software for use in database management and management of
customer communications, namely, email and telephone
marketing; downloadable computer software for use in
management of sales contacts databases, aggregating of
customer data, and tracking and recording of telephone
calls; downloadable computer software for planning,
scheduling and management of customer meetings, task
management, and project management; downloadable computer
software for management of secured access to customer
relationship management software systems; downloadable
computer software for sales automation; downloadable
computer software used for management, tracking and
forecasting of revenue and sales performance; downloadable
computer software used for creation of sales reports and
tracking and displaying quantitative and visual revenue and
sales information; downloadable computer software used for
integration of sales databases; downloadable software for
management, tracking, and reporting of customer information
relevant to sales calls and activities
35
Business information services, namely, providing customer
information relevant to sales calls and activities via
websites on a global computer network; preparation and
compilation of business and commercial reports and
information relating to action items from business meetings
and results and content of meetings to meeting participants
42
Providing online non-downloadable software used for customer
relationship management; providing online non-downloadable
software used for collection, editing, organizing,
modifying, book marking, transmission, storage and sharing
of data and information; providing online non-downloadable
software for use in database management and management of
customer communications, namely, email and telephone
marketing; providing online non-downloadable software for
use in management of sales contacts databases, aggregating
of customer data, and tracking and recording of telephone
calls; providing online non-downloadable software for
planning, scheduling and management of customer meetings,
task management, and project management; providing online
non-downloadable software for management of secured access
to customer relationship management software systems;
providing online non-downloadable software for sales
automation; providing online non-downloadable software used
for management, tracking and forecasting of revenue and
sales performance; providing online non-downloadable
software used for creation of sales reports and tracking and
displaying quantitative and visual revenue and sales
information; providing online non-downloadable software used
for integration of sales databases; providing online
non-downloadable software for management, tracking, and
reporting of customer information relevant to sales calls
and activities
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