09
Software; software packages; management software; Standard
software for internal services management [ITSM, ESM]
[computer support, general services, human resources, etc.]
for businesses and administrations, especially in SaaS mode
and featuring an artificial intelligence engine; Management
software enabling problem self-help and self-resolution
(self-service) provided from a knowledge base applied to
services management (support for users or customers,
computer support, general services, human resources, etc.)
for businesses and administrations, especially in SaaS mode
and featuring an artificial intelligence engine
41
Training services in the field of design, development,
operation and use of software and software systems; Services
for training relating to the use and operation of standard
software for internal services management [ITSM, ESM]
[computer support, general services, human resources, etc.]
for businesses and administrations, especially in SaaS mode
and featuring an artificial intelligence engine; Services
for training relating to the use and operation of management
software enabling problem self-help and self-resolution
(self-service) provided from a knowledge base applied to
services management (support for users or customers,
computer support, general services, human resources, etc.)
for businesses and administrations, especially in SaaS mode
and featuring an artificial intelligence engine;
organization and conducting of colloquiums; organizing and
conducting conferences and video conferences; organization
and conducting of congresses; organization and conducting of
seminars; organization of exhibitions for educational
purposes
42
Software editing; software design; software development;
software installation; updating of software; software
rental; computer software implementation; Provision of
software in SaaS mode; Design, development, maintenance,
implementation and advisory services on standard software
for internal services management [ITSM, ESM] [computer
support, general services, human resources, etc.] for
businesses and administrations; Design, development,
maintenance, implementation and advisory services on
standard management software enabling problem self-help and
self-resolution (self-service) provided from a knowledge
base applied to services management (support for users or
customers, computer support, general services, human
resources, etc.) for businesses and administrations,
especially in SaaS mode and featuring an artificial
intelligence engine
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