09
Downloadable software in the nature of a mobile application
for obtaining, storing, organizing, managing, tracking,
monitoring, analyzing, securing, authenticating and
reporting business analytics information and data in the
fields of business, marketing, promotion, sales, customer
service, customer information, customer relationship
management, sales support, social media management and
publication, employee efficiency, and security and
authentication; computer application software for mobile
phones and devices for use in database management, for use
in information security, and for use in electronic storage
of data in the fields of business, business analytics,
marketing, promotion, sales, customer service, customer
information, customer relationship management, sales
support, social media management and publication, and
employee efficiency; computer software, namely, downloadable
software development tools for the creation of mobile
internet applications, web applications, websites, and
client interfaces; web site development software; computer
software for use in customer relationship management (CRM);
computer software for creating searchable databases of
information and data; computer software, namely, an
application allowing sales and field service employees to
update and receive data stored in an enterprise's computer
databases in real time, using a mobile device, with full
telephony integration with the telephone and/or software
features of the mobile device; computer software for
providing an on-line database in the field of transaction
processing to upload transactional data, provide statistical
analysis, and produce notifications and reports; computer
software that provides real-time, integrated business
management intelligence by combining information from
various databases and presenting it in an easy-to-understand
user interface; downloadable software, mobile applications,
and cloud computer software for providing data analytics,
business analytics, business intelligence and for collecting
and analyzing data; computer software for web and mobile
applications for providing data analytics, business
analytics, business intelligence and for collecting and
analyzing data; enterprise software in the nature of a
database for compiling data, customer data and customer
interactions for enabling marketers to plan, personalize,
optimize and customize communications with customers
throughout the marketing, sales, and service lifecycle;
downloadable computer programs and computer software for
retrieving, tracking, analyzing, testing, measuring and
managing data, customer data and customer interactions;
downloadable computer programs and computer software for
retrieving, tracking, analyzing, testing, measuring and
managing data, customer data and customer interactions in
the field of marketing, sales and service; downloadable
computer programs and computer software recorded on data
media for retrieving, tracking, analyzing, testing,
measuring and managing data from computer networks and from
the Internet in the field of marketing, sales and service;
computer application software for mobile phones, portable
media players, handheld computers, namely, software for
providing data analytics, business analytics, business
intelligence and for collecting and analyzing data;
downloadable computer software and computer software
recorded on data media for the scanning, displaying,
processing, measuring and output of data on computer
networks, on the Internet, and on mobile terminals and
devices in the field of marketing, sales, services, business
analytics, data analytics, and business intelligence;
downloadable software for generating embeddable code for
websites, for the purpose of creating, customizing,
deploying, scheduling, tracking, analyzing, testing,
measuring and managing online content on users' websites, on
social media websites, and other online forums; computer
software for computer system and application development,
deployment and management; computer operating programs,
recorded; games programs for computers; downloadable
computer software for the scanning, displaying, processing
and output of multimedia data on computer networks, namely,
the Internet, and on mobile terminals; machine-readable data
carriers of all kinds containing information; downloadable
electronic publications in the nature of newspapers,
newsletters, periodicals, books, magazines, pamphlets,
brochures, manuals, informational flyers, and informational
sheets in the fields of business, marketing, advertising,
brand development, sales, customer service, cloud computing,
data analytics, customer information, customer relationship
management, and employee efficiency; interfaces for
computers and mobile devices; downloadable music;
downloadable software for generating embeddable code for
websites, for the purpose of creating, customizing,
deploying, scheduling, tracking, analyzing and managing
online content on users' websites, on social media websites
and other online forums, and for analyzing, monitoring and
managing the performance of brand engagement of others;
downloadable software for creating and deploying customized
interactive content on social profiles
41
Business education services, namely, conducting classes,
seminars, workshops and training in the fields of business,
marketing, advertising, brand development, sales, customer
service, cloud computing, data analytics, customer
information, customer relationship management, employee
efficiency, and software development; publication of printed
matter, books, newspapers and periodicals, other than for
advertising purposes; publication of newspapers, periodicals
and books, and of instructional and information materials in
the nature of pamphlets, brochures, manuals, informational
flyers, informational sheets and newsletters in the fields
of business, marketing, advertising, brand development,
sales, customer service, cloud computing, data analytics,
customer information, customer relationship management,
employee efficiency, and software development, other than
for advertising purposes, all in electronic form and on the
Internet; electronic desktop publishing; publication of
texts, other than publicity texts; rental of printed
publications; publication of online blogs, magazines, books,
newspapers, periodicals, pamphlets, brochures, manuals,
informational flyers, informational sheets and newsletters,
other than for advertising purposes; production of
television, mobile phone television and radio programs; film
production, other than advertising films; conducting
entertainment, cultural events, and live cultural events,
namely, presentation of live dance and musical performances,
live show performances and concerts, organizing arts events,
planning and conducting parties and award shows for people
and organizations, arranging and conducting nightclub
entertainment events, arranging of contests, organizing and
hosting social entertainment events, organizing cultural and
arts festivals and fairs not for commercial purposes;
educational services, namely, organizing and conducting
training events in the nature of expositions, retreats,
classes, lectures, seminars, conferences, tutorial sessions
and symposia in the fields of business, marketing,
advertising, brand development, sales, customer service,
cloud computing, data analytics, customer information,
customer relationship management, employee efficiency, and
software development; night club services; professional
coaching services in the fields of automated business
processes and business development tools, business,
marketing, advertising, brand development, sales, customer
service, cloud computing, data analytics, customer
information, customer relationship management, and employee
efficiency; education in the fields of business, marketing,
advertising, brand development, sales, customer service,
cloud computing, data analytics, customer information,
customer relationship management, employee efficiency, and
software development rendered through correspondence
courses; providing information about education; educational
examination services; providing practical training in the
fields of business, marketing, advertising, brand
development, sales, customer service, cloud computing, data
analytics, customer information, customer relationship
management, employee efficiency, and software development;
providing vocational retraining in the fields of business,
marketing, advertising, brand development, sales, customer
service, cloud computing, data analytics, customer
information, customer relationship management, employee
efficiency, and software development; arranging and
conducting of conferences, congresses, concerts and
symposiums, seminars, training courses, instructional and
lecture events, all for cultural or educational purposes in
the fields of business, marketing, advertising, brand
development, sales, customer service, cloud computing, data
analytics, customer information, customer relationship
management, employee efficiency, and software development;
arranging of entertainment shows; providing online computer
and electronic games; entertainment services, namely,
conducting computer and electronic games on the Internet and
on the mobile Internet; providing information on the
entertainment services of others via online computer
networks
42
Providing non-downloadable software development tools for
the creation of mobile internet applications, web
applications, websites, and client interfaces; computer
software development in the field of mobile applications;
providing temporary use of on-line non-downloadable software
development tools; technical consulting services in the
field of computer data management and computer data
analytics; technical data analytics services, namely, data
automation and collection service using proprietary software
to evaluate, analyze and collect data in the fields of
business, marketing, advertising, brand development, sales,
customer service, cloud computing, data analytics, customer
information, customer relationship management, employee
efficiency, and security and authentication; software as a
service (SAAS) services featuring software for providing
data analytics, business analytics, business intelligence
and for collecting and analyzing data in the fields of
business, marketing, advertising, brand development, sales,
customer service, cloud computing, customer information,
customer relationship management, and employee efficiency;
platform as a service (PaaS) software in the nature of a
database for compiling data, customer data and customer
interactions for enabling marketers to plan, personalize,
optimize and customize communications with customers
throughout the marketing, sales, and service lifecycle;
platform as a service (PaaS) featuring computer software
platforms for retrieving, tracking, analyzing, testing,
measuring and managing data, customer data and customer
interactions in the fields of business, marketing,
advertising, brand development, sales, customer service,
cloud computing, customer information, customer relationship
management, employee efficiency, and security and
authentication; platform as a service (PaaS) featuring
computer software platforms for enabling marketers to plan,
personalize, optimize, monitor, analyze and measure customer
interactions across channels and devices; platform as a
service (PaaS) featuring computer software platforms for
enabling marketers to plan, personalize, optimize, monitor,
analyze and measure customer interactions across social
media, customer relationship management (CRM) systems,
point-of-sale systems, web analytics, web posts, email and
mobile devices; rental of computer software and web servers;
scientific and technological services, namely, research and
design in the field of computer hardware and software design
and development, computer services, namely, cloud hosting
provider services and application service provider (ASP),
namely, hosting computer software applications and websites
of others; industry analysis and research services in the
field of computer and mobile application software
development; design and development of computer hardware and
software; computer software consultancy; computer system
design and analysis including for posting images, links,
videos, text and other brand content, for retrieving,
sorting, filtering and moderating user generated content and
online communications, for managing brand content on social
media websites and social networks, and for analyzing,
retrieving and managing the performance of brand engagement;
creating and maintaining web sites for others; data
conversion of computer programs and data; maintenance of
computer software; monitoring of computer systems by remote
access to ensure proper functioning; providing search
engines for the internet; styling services, namely, website
and mobile application design services; technical research
in the field of designing and developing computers and
computer software systems for use in connection with
automated business processes, business development tools,
and business and data analytics; web site design
consultancy; consultancy in the design and development of
computer hardware; digitization of documents; duplication of
computer programs; information technology consulting
services; installation of computer software; providing
temporary use of online non-downloadable software for
generating embeddable code for websites, for the purpose of
creating, customizing, deploying, scheduling, tracking,
analyzing and managing online content on users' websites, on
social media websites and other online forums, and for
analyzing, monitoring and managing the performance of brand
engagement of others; providing temporary use of online
non-downloadable software for creating and deploying
customized interactive content on social profiles;
conducting technical project feasibility studies in the
field of software design and development; quality control,
namely, computer monitoring service which tracks application
software performance, performs periodic software maintenance
and provides reports and alerts concerning such performance;
recovery of computer data; research and development of new
products for others; server hosting; providing
non-downloadable software for monitoring of social network
sites and online content for others for the purpose of
monitoring, analyzing, testing, and reporting about brand
content on social media websites and social networks, and
about the performance of online brand engagement