09
Computer software for use in customer relationship
management (CRM); computer software platforms for managing
recurring revenue; computer software platforms for
automating invoicing, bill collections and customer
relationship management operations; computer software
platforms for communications and technology services
providers to receive customer orders, accept payments,
manage fulfillment of customer orders, manage product
inventory, manage assets, track customer product or service
usage, send periodic bills to customers, collect bill
payments, organize and automate back-office tasks, manage
support tickets, manage customer support representatives,
manage sales representatives and commissions, and generate
reports; downloadable computer software for tracking and
managing physical and virtual assets and inventory;
downloadable software for invoicing and accounts receivable
operations; downloadable software for recurring revenue
management; downloadable software for customer relationship
management; downloadable software for management of customer
service operations and order fulfillment operations
42
Customizing computer software; developing customized
software for others; providing temporary use of on-line
non-downloadable software and applications for assisting
providers of communications, software and technology
services with customer management, customer service
operations, order fulfillment operations, customer
invoicing, and management of recurring revenue; providing
temporary use of on-line non-downloadable software for
facilitating and automating customer relationship
management; providing temporary use of a web-based software
application for communications and technology services
providers to receive customer orders, accept payments,
manage fulfillment of customer orders, manage product
inventory, manage assets, track customer product or service
usage, send periodic bills to customers, collect bill
payments, organize and automate back-office tasks, manage
support tickets, manage customer support representatives,
manage sales representatives and commissions, and generate
reports; software as a service (SAAS) services featuring
software for customer relationship management; software as a
service (SAAS) services featuring software for invoicing
operations, payment collection and recurring revenue
management; customizing computer software; developing
customized software for others; providing temporary use of
non-downloadable cloud-based software for managing
invoicing, recurring revenue, and accounts receivable
operations; providing temporary use of non-downloadable
computer software for preparing invoices over computer
networks, intranets and the internet; providing temporary
use of on-line non-downloadable software and applications
for management of customer service operations and order
fulfillment operations; providing temporary use of on-line
non-downloadable software for tracking and managing physical
and virtual assets and inventory; providing temporary use of
on-line non-downloadable software and applications for
invoicing and accounts receivable operations
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