09
Downloadable multimedia files containing audio and video
relating to business research and analytics; downloadable
multimedia files containing audio and video relating to
recorded consumer feedback with respect to digital and real
world product and services engagement and transactions;
downloadable multimedia files containing audio and video
relating to documentation of consumer interactions with
third party online content
41
Providing online non-downloadable multimedia files in the
field of business research and analytics; providing online
non-downloadable multimedia files in the field of consumer
feedback and interviews with respect to digital and real
world product and services engagement and transactions;
providing online non-downloadable multimedia files in the
field of consumer satisfaction and engagement analysis
42
Software as a service (SAAS) services featuring software for
use in conducting market research and reviewing business
analytics, quality assurance, quality evaluation, quality
control, consumer feedback and consumer satisfaction data
and information; providing temporary use of non-downloadable
computer software accessed via the Internet in the field of
business research and analysis; providing temporary use of
non-downloadable computer software accessed via the Internet
for reviewing and evaluating business feedback information
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