09
Computer software for use in performance intelligence,
application performance management, and monitoring desktop
performance, application performance and end user
productivity; computer software for use in IT management in
real or virtual environment; downloadable computer software
for use in performance intelligence, application performance
management, and monitoring desktop performance, application
performance and end user productivity; downloadable computer
software for use in IT management in real or virtual
environment; downloadable computer software for tracing,
detecting, discovering, testing, monitoring, analyzing,
modeling, diagnosing, notifying, and reporting the
performance, availability, topology, dependencies,
functionality, behavior, business impact, user experience,
failures and content of software applications, websites, and
networked systems; downloadable computer software for
analysis, diagnosis, measurement and management of
performance of distributed applications; downloadable
computer software for collecting statistics on application
performance over computer networks; downloadable computer
software for managing performance of the underlying
architecture of computer applications, websites, and network
systems; downloadable computer software for providing
monitoring, managing, and reporting of user behavior on
computing networks via customized graphical user interfaces;
downloadable computer software for querying and performing
graphical data analysis, namely, for use in understanding
the health and status of entities and systems, understanding
performance for end users engaging with software
downloadable computer software for tracing, detecting,
discovering, testing, monitoring, analyzing, modeling,
diagnosing, notifying and reporting the performance,
availability, topology, dependencies, functionality,
behavior, business impact, user experience, failures and
content of software applications, websites, and networked
systems; downloadable computer software for management,
optimization, monitoring, diagnosing, testing, tracking,
troubleshooting and investigation of software, applications,
and computer networks; downloadable computer software for
tracking and reporting of computer application, website, and
network performance to determine the technological
effectiveness and speed of the websites and mobile
applications; downloadable computer software for monitoring
technological functions of computer network systems;
downloadable computer software that allows users to measure,
analyze, benchmark, and compare the performance,
availability, topology, dependencies, functionality,
behavior, business impact, user experience, failures and
content of software applications, websites, and networked
systems; downloadable computer software that allows users to
measure, analyze, benchmark, and compare the performance,
availability, topology, dependencies, functionality,
behavior, business impact, user experience, failures and
content of software applications, websites, and networked
systems, based on customizable key performance indicators;
downloadable computer software that allows users to analyze,
review, and report on the performance, availability,
topology, dependencies, functionality, behavior, business
impact, user experience, failures and content of software
applications, websites, and networked systems via customized
graphical user interfaces
42
Computer services, namely, hosting and maintaining an
on-line web site for others to access performance
intelligence platform and remotely control and manage IT
systems; software as a service (SAAS) services, namely,
hosting software for use by others for use in performance
intelligence, application performance management, monitoring
desktop performance, application performance and end user
productivity; software as a service (SAAS) services, namely,
hosting software for use by others for use in IT management
in real or virtual environment; providing temporary use of
non-downloadable computer software for use in performance
intelligence, application performance management, and
monitoring desktop performance, application performance and
end user productivity; providing temporary use of
non-downloadable computer software for use in IT management
in real or virtual environment; providing temporary use of
non-downloadable computer software for tracing, detecting,
discovering, testing, monitoring, analyzing, modeling,
diagnosing, notifying, and reporting the performance,
availability, topology, dependencies, functionality,
behavior, business impact, user experience, failures and
content of software applications, websites, and networked
systems; providing temporary use of non-downloadable
computer software for analysis, diagnosis, measurement and
management of performance of distributed applications;
providing temporary use of non-downloadable computer
software for collecting statistics on application
performance over computer networks; providing temporary use
of non-downloadable computer software for managing
performance of the underlying architecture of computer
applications, websites, and network systems; providing
temporary use of non-downloadable computer software for
providing monitoring, managing, and reporting of user
behavior on computing networks via customized graphical user
interfaces; providing temporary use of non-downloadable
computer software for querying and performing graphical data
analysis, namely, for use in understanding the health and
status of entities and systems, understanding performance
for end users engaging with software providing temporary use
of non-downloadable computer software for tracing,
detecting, discovering, testing, monitoring, analyzing,
modeling, diagnosing, notifying and reporting the
performance, availability, topology, dependencies,
functionality, behavior, business impact, user experience,
failures and content of software applications, websites, and
networked systems; computer consulting and development
services in the field of computer software for management,
optimization, monitoring, diagnosing, testing, tracking,
troubleshooting and investigation of software, applications,
and computer networks; tracking and reporting of computer
application, website, and network performance to determine
the technological effectiveness and speed of the websites
and mobile applications; technical support, namely,
monitoring technological functions of computer network
systems; providing temporary use of non-downloadable
computer software that allows users to measure, analyze,
benchmark, and compare the performance, availability,
topology, dependencies, functionality, behavior, business
impact, user experience, failures and content of software
applications, websites, and networked systems against
competing industry performance indices and competing
software applications, websites, and networked systems;
providing temporary use of non-downloadable computer
software that allows users to measure, analyze, benchmark,
and compare the performance, availability, topology,
dependencies, functionality, behavior, business impact, user
experience, failures and content of software applications,
websites, and networked systems against competing industry
performance indices and competing software applications,
websites, and networked systems, broken down by industry,
geography, company size, and technical parameters; providing
temporary use of non-downloadable computer software that
allows users to measure, analyze, benchmark, and compare the
performance, availability, topology, dependencies,
functionality, behavior, business impact, user experience,
failures and content of software applications, websites, and
networked systems against competing industry performance
indices and competing software applications, websites, and
networked systems, based on customizable key performance
indicators; providing temporary use of non-downloadable
computer software that allows users to analyze, review, and
report on the performance, availability, topology,
dependencies, functionality, behavior, business impact, user
experience, failures and content of software applications,
websites, and networked systems via customized graphical
user interfaces
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