09
Downloadable software; downloadable mobile application
software; downloadable software for the collection, editing,
uploading, downloading, organizing, modifying, book marking,
transmission, storage, and sharing of data and information;
downloadable software for enabling communities of end users
to collaborate on the collection, editing, uploading,
downloading, organizing, modifying, book marking,
transmission, storage, and sharing of data and information;
downloadable advertising and marketing software;
downloadable software for customer relationship manage;
downloadable software for business and customer relationship
management decision-making, mapping, and tracking;
downloadable business process automation and improvement
software; downloadable chatbot software; downloadable
software for electronic messaging; downloadable software for
managing and accessing online community forums, message
boards, chat rooms, and data exchanges; downloadable
software for designing, implementing, and operating online
digital communities; downloadable project management
software; downloadable software for building online digital
communities of end users to share and data mine information
and data in the fields of technical support, product
feedback, product roadmapping, product feature requests, and
product bug tracking
38
Electronic messaging; electronic transmission of messages,
text, images, video, audio, and other electronic data;
providing on-line forums, chat rooms, and electronic
bulletin boards for transmission of messages, text, images,
video, audio, and other electronic data among computer
users; providing internet chat rooms; web conferencing
services; electronic exchange of data stored in databases
accessible via telecommunication networks; providing access
to databases
42
Providing online non-downloadable software; software as a
service (saas) services; providing online non-downloadable
software for the collection, editing, uploading,
downloading, organizing, modifying, book marking,
transmission, storage, and sharing of data and information;
providing online non-downloadable software for enabling
communities of end users to collaborate on the collection,
editing, uploading, downloading, organizing, modifying, book
marking, transmission, storage, and sharing of data and
information; providing online non-downloadable advertising
and marketing software; providing online non-downloadable
software for customer relationship management; providing
online non-downloadable software for business and customer
relationship management decision-making, mapping, and
tracking; providing online non-downloadable business process
automation and improvement software; providing online
non-downloadable chatbot software; providing online
non-downloadable software for electronic messaging;
providing online non-downloadable software for managing and
accessing online community forums, message boards, chat
rooms, and data exchanges; providing online non-downloadable
software for designing, implementing, and operating online
digital communities; providing online non-downloadable
project management software; providing online
non-downloadable software for building online digital
communities of end users to share and data mine information
and data in the fields of technical support, product
feedback, product roadmapping, product feature requests, and
product bug tracking; bug tracking services, namely,
tracking and reporting of software and online website
performance to determine the technological effectiveness of
the software and websites for non-business purposes; design
and development of computer software; electronic data
storage; technical support services, namely, diagnosing
computer software problems, and services for the
installation, maintenance, updating, repair, and
customization of software; computer services, namely,
creating online communities for registered users to
participate in discussions, get feedback from their peers,
form virtual communities, and engage in social networking;
computer services, namely, creating online communities for
registered users to share and data mine information and data
in the fields of technical support, product feedback,
product roadmapping, product feature requests, and product
bug tracking
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