09
Data processing equipment and computers; computer hardware;
software, also downloadable; software applications;
registered software; software packages;
software-applications; software for customer and
relationship management (customer relation management) and
customer involvement (customer engagement); software for
optimizing business processes and increasing productivity;
software for financial applications; business intelligence
software; all the aforesaid goods also provided via
electronic means, including the internet
35
Commercial-business assistance, commercial-business
management and administrative services; business
organization consultancy and advice; compilation,
systemization and maintenance of data in computer databases;
management of data and data files; data and electronic data
processing; commercial-business management of business
processes and consultancy in this regard; consultancy in the
field of business strategies, marketing and advising in
relation thereto; customer relation management and customer
engagement; business mediation in the purchase and sale as
well as retail services relating to software and software
applications; advice, consultancy and providing information
relating to all aforesaid services; all the aforesaid goods
also provided via electronic means, including the internet
41
Services relating to education and training; training with
regard to (the application and use of) software, including
in the form of training courses and workshops; organizing
and conducting educational events, presentations and
seminars; education concerning relation management, customer
engagement, sales, marketing as well as the application and
use of software in relation to the aforementioned areas;
providing online, non-downloadable electronic publications
in the field of IT; consultancy, education and information
relating to the aforesaid services; all the aforesaid
services also provided via electronic means, including the
internet
42
Scientific and technological services, as well as scientific
and technological research and design services; services in
the field of industrial analysis and industrial research;
design and development of computers and software;
information technology (IT) programming and consultancy
services; development, programming and installation of
software and software applications; software research;
software updating and software upgrading; configuration of
software; testing and maintaining software and software
applications; IT consultancy, advice and information
services; technical advice with regard to the application
and use of software (applications) and online computer
networks; hosting services and making software available
(SaaS); rental of software, including for importing and
managing data; IT security services in the nature of
protection and recovery of computer data; electronic
monitoring services being IT security services in the nature
of protection and recovery of computer data; testing,
authentication and quality control; consultancy and
information relating to all the aforesaid services; all the
aforesaid goods also provided via electronic means,
including the internet
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