09
Downloadable computer software for use in mobile phones,
mobile computing and communication devices and
network-connected devices and appliances, namely, software
for proactively delivering content that recommends
solutions, tips, tricks and how-to information, for
accessing help desk services, for facilitating monitoring,
remote log-in and provision of in-person technical support
services, for remotely managing settings and performance,
for providing data deletion, back-up and recovery, all of
the aforementioned in connection with household devices and
appliances and goods which utilize the Internet of things,
namely, smartphones, computers, tablets, televisions, media
players, video game consoles, network-connected devices and
appliances, lighting control apparatus, hvac control
systems, domestic safety and security systems, residential
automation systems and vehicles; downloadable computer
software for use in and for mobile phones, mobile computing
and communication devices and network-connected devices and
appliances, namely, software for analyzing and optimizing
battery life and storage capacity; downloadable computer
software for use in mobile phones, mobile computing and
communication devices and network-connected devices and
appliances, namely, anti-virus software and software for
maintaining device and network security, for dark-web
scanning and for enabling parental control
36
Providing extended warranties on goods manufactured by
others, namely, household devices and appliances and goods
which utilize the Internet of things, namely, smartphones,
computers, tablets, televisions, media players, video game
consoles, network-connected devices and appliances, lighting
control apparatus, hvac control systems, domestic safety and
security systems, residential automation systems and
vehicles and parts for the aforementioned
37
Installation, maintenance, repair and replacement of
household devices and appliances and consumer products which
utilize the Internet of things, namely, smartphones,
computers, tablets, televisions, media players, video game
consoles, network-connected devices and appliances, lighting
control apparatus, hvac control systems, domestic safety and
security systems, residential automation systems and
vehicles and parts for the aforementioned; consultation
services in the field of installation, maintenance and
repair of household devices and appliances and goods which
utilize the Internet of things, namely, smartphones,
computers, tablets, televisions, media players, video game
consoles, network-connected devices and appliances, lighting
control apparatus, hvac control systems, domestic safety and
security systems, residential automation systems and
vehicles and parts for the aforementioned
42
Computer technology support services, namely, help desk
services provided by telephone and through mobile
application software; technology support services, namely,
providing technological information about how to use and
make more effective use of technology, how to optimize
network connectivity and how to maintain device and network
security; technical support services, namely,
troubleshooting in the nature of diagnosing computer
hardware and software problems; repair of software; software
as a service (SaaS) services featuring software for
diagnosing technical problems; IT security services in the
nature of protection and recovery of computer data featuring
data deletion and back-up and restoration in the nature of
electronic data storage and recovery of electronic data; all
of the aforementioned in connection with household devices
and appliances and goods which utilize the Internet of
things, namely, smartphones, computers, tablets,
televisions, media players, video game consoles,
network-connected devices and appliances, lighting control
apparatus, hvac control systems, domestic safety and
security systems, residential automation systems and
vehicles