09
Downloadable computer software, downloadable cloud-based
software and mobile applications, all for use in the fields
of customer service, customer experience, customer support,
customer journey optimization, marketing, inside sales and
outside sales; downloadable computer software, downloadable
cloud-based software and mobile applications for use in an
in-call collaboration platform for real time service
representative-Client collaboration featuring automate
documents collection, electronic signatures collection,
documents processing, service requests processing, forms
completion, sharing of images and videos, sharing of files,
screen sharing, co-browse, identification verification and
payment collection
42
Providing temporary use of non-downloadable computer
software, non-downloadable cloud-based software,
non-downloadable computer applications, platform as a
service (PAAS) and software as a service (SAAS), all for use
in the fields of customer service, customer experience,
customer support, customer journey optimization, marketing,
inside sales and outside sales; providing temporary use of
non-downloadable computer software, non-downloadable
cloud-based software, non-downloadable computer
applications, platform as a service (PAAS) and software as a
service (SAAS) for use in an in-call collaboration platform
for real time Service representative-Client collaboration
featuring automate document collection, electronic signature
collection, documents processing, service requests
processing, form completion, sharing of images and videos,
sharing of files, screen sharing, co-browse, identification
verification, payment collection, live troubleshooting and
immediate service via mobile call or chat; technical support
services, namely, troubleshooting of computer software
problems; computer software consultation; providing
information relating to computer software maintenance, use
and development