09
Computer software; CRM and order management solutions
(software); computer programs, in particular for controlling
the display of data and content delivered over global
information networks; computer programs for management of
communication and data exchange, software, downloadable from
the Internet, for managing customer and agency relations;
on-line electronic publications and instruction manuals
downloadable from the Internet; instructional guides in
electronic format; computer software, recorded and
unrecorded data carriers of all kinds, in particular data
carriers provided with programs and data carriers provided
with databases; apparatus for recording, transmission or
reproduction of sound or images; terminals for
telecommunications; telecommunications devices and
telecommunications networks consisting thereof; holographic
labels
16
Printed matter for documentation regarding the use of
computers, computer programs, computer peripheral apparatus
and components; written reference material regarding
computer software, computer hardware; printed publications;
operators' instructional manuals, working and processing
instructions; printed matter, in particular written
reference material for data carriers and databases, in
particular training documentation, manuals [handbooks],
catalogues; technical manuals and technical descriptions,
reference cards and written drafts; tag labels of paper;
books, magazines, periodicals, newsletters
35
Business administration; business management; advertising;
professional business consultancy, business and
organisational consultancy, in particular for supporting
strategic business management; professional business and
organisational consultancy in connection with the planning,
development and implementation of concepts for the use of
digital media and electronic transaction processes; office
functions, in particular preparing tenders and billing;
sales promotion in digital media; design, development and
creation of advertising concepts, in particular in digital
media; marketing services; marketing studies; opinion
polling; public relations services; compilation of
statistics; marketing and rental of advertising time and
advertising space on the Internet
41
Provision of instruction relating to computer programming;
training and further training consultancy; arranging and
conducting of seminars and colloquiums, in particular of
training courses in the fields of communications technology
and media, and regarding the use and application of computer
hardware, computer software, data carriers and databases;
publishing, preparing and rental of training materials;
recording studio and television studio services; publication
of printed matter (including in electronic form), except for
advertising purposes; providing on-line electronic
publications, not downloadable; education and providing of
training relating to computers and computer programs, in
particular software downloadable from the Internet for
managing customer and agency relations; organising and
conducting of seminars relating to computers and computer
programs, in particular software downloadable from the
Internet for managing customer and agency relations;
publishing services; organising and conducting of
conferences and exhibitions in relation to downloadable
software, in particular software downloadable from the
Internet for managing customer and agency relations
42
Design and development of computer software; recovery of
computer data; consultancy in the design and development of
computer hardware and computer software, for managing
customer and agency relations; computer programming; design
and development of computer software, in particular for
managing customer and agency relations; information and
consultancy in relation to computer software; information
regarding all of the aforesaid services, online from a
computer database or from the Internet; creating and
programming of business applications (software) on the basis
of Internet technology; technical consultancy in the field
of information technology, computer software and design and
development of computer hardware; Internet provider
services, included in class 42, namely creating programs for
solving sector-specific problems on the Internet;
conception, design and creating of websites; development of
software for telecommunications networks; computer
consultancy and technical consultancy, all relating to the
design and the use of computer programs, and software
downloadable from the Internet for managing customer and
agency relations; installation and maintenance of computer
programs; maintenance of software for Internet access
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