35
Online media monitoring services to collect and analyze
online social media data, content and information for
marketing, advertising, branding and business purposes;
market research and analysis services, namely, the provision
of online social media monitoring and analysis services;
consulting services in the field of online social media
monitoring and analysis for business or commercial purposes;
business management services, namely, providing information,
data asset and brand management services; providing business
information services in the fields of brand measurement,
advertising effectiveness and public opinion monitoring;
providing business information in the field of online social
media
38
Electronic transmission of analog, digital, and optical data
from social networks via a global computer network; global
communication services providing online forums and
electronic messaging in the field of social networking to
connect businesses with customers via the Internet;
communication services, namely, transmission of audiovisual
and graphical communication data through telecommunications
networks, wireless communication networks, the Internet,
information services networks, data networks, global data
networks, and satellite computer systems; dissemination and
transmission of information through telecommunication
networks and satellite transmission; providing online
community forum for users to share information, to form
virtual communities, and to engage in social networking
42
Online non-downloadable software for providing a platform to
provide distributed, local, remote, and online services to
create, manage, curate, and analyze online social media
data, user behavior, and content for online marketing
campaigns; application service provider featuring
application programming interface (API) software for
integration of third party applications with an online
non-downloadable software platform for creating, managing,
and operating online customer support communities, data
storage, searching, retrieval, monitoring, and analysis of
data; providing online non-downloadable software including
application programming interfaces (APIs) for use by third
party applications and platforms to create, manage, and
operate online customer support communities, data storage,
searching, retrieval, monitoring, and analysis of online
social media and online social network data; providing
online non-downloadable software for creating, managing, and
operating online customer communities to capture,
facilitate, manage, moderate, curate, analyze and share
online user conversations between a business and consumers,
gathering consumer feedback, and capturing recommendations;
providing online non-downloadable software for creating,
managing, and operating online customer communities to
capture and manage information on consumer demographics,
consumer products and services, and consumer preferences for
improving customer support, sales, marketing and product
development; providing online non-downloadable software for
aggregating, integrating, and displaying information and
data; providing online non-downloadable software for
accessing online social networking websites and online
sources of data, and online directories featuring
information on social media, including photos, images,
videos, audio content, and text-based information of general
social media interest
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