09
Computer hardware; computer peripherals; data processing
equipment; microprocessors, computers; computer apparatus;
computer systems; computer software; instruction and
documentation manuals recorded on machine-readable media;
computer programs and software; application software for
mobile telephones; downloadable software; database
management software; customer relationship management
software (CRM – “Customer Relationship Management”);
software providing information about real-time integrated
business management combining information from various
databases and presenting it in a simple user interface;
software for providing data analysis, business analysis and
business information and collecting and analyzing data;
computer software for Web and mobile applications intended
for providing data analysis, business analysis and business
information, and collecting and analyzing data; business
software in the form of a database for the compilation of
data, customer data and customer interactions to enable
marketing specialists to plan, customize and optimize
communications with customers via marketing, sales, life
cycle of products or services; software for collecting,
tracking, analyzing, testing, evaluating and managing data,
customer data and customer interactions in the field of
marketing, sales and services
35
Marketing consultancy services; marketing agency services;
marketing analysis services; services provided by marketing
consultants; advertising services; advertising on the
Internet for others; rental of advertising time on all
communication media; design of advertising materials for
others; online presentation of advertising texts; research
on the econometric effectiveness of advertising; television
advertising; Commercial consulting for enterprises; advice
on management and business strategy; company management
consultancy; advisory and consultancy services relating to
business; business organization consulting including
personnel management; consultancy in organizing and
managing business; help and assistance regarding business
management and for organization of business activities;
consulting and assistance relating to business plans;
business project management services for others; advisory
and consultancy services in the field of business strategy;
business strategy development services; corporate strategic
planning services; business risk management advice;
management consultancy services in business management
relating to strategy, marketing, sales, management,
particularly specializing in the use of analytic and
statistic models for understanding and predicting market
behavior and trends, businesses, and consumers; economic
business assistance for companies; business research;
professional business consultancy; advisory services for
business management; assistance in the management of
industrial and/or commercial companies; professional
business consultancy; business management and organization
consultancy; management consulting; information on
businesses provided on-line from a computer database or the
Internet; measuring, drawing up, compilation, analysis and
study of statistics; economic studies and research; market
studies, research and analysis, especially for advertising
purposes; collection, interpretation and evaluation of
commercial data about the customer behavior and habits;
opinion surveys; business investigations, investigations
into business management and company organization;
conducting of surveys of internal company communication;
research and consulting relating to the targeting of
specific markets; assistance with the processing of
statistical data; economic forecasting; compilation of
statistics; market research using quantitative and
qualitative research methods; market segmentation
consultancy; database management; compilation of
information into computer databases; preparation of address
files; compilation and systemization of data into computer
databases and consulting related thereto; computer file
management; consulting in the direct and indirect marketing
of goods, in addition to negotiation services relating to
commercial transactions; organization of exhibitions for
commercial and advertising purposes; professional advice
and assistance in the fields of advertising, promotion,
digital marketing, e-commerce and business and corporate
identity; public relations advisory services; public
relations services; advice and assistance relating to the
management of customer relations and customer loyalty;
consulting in business networking; lobbying for commercial
purposes; advisory services, information and assistance
connected to the aforesaid; search engine optimization
services
38
Electronic communication services; telecommunication
services; electronic data transmission; communications by
computer terminals, by fiber-optic networks;
telecommunication of information (including web pages);
telecommunications services provided via the Internet;
electronic messaging and mail services; organizing
discussion forums and providing access to information and
news on the Internet; provision of access via
telecommunication and connection to computer databases or
the Internet; provision by telecommunication of means for
formatting of publications in electronic form (terms too
vague in the opinion of the International Bureau - rule
13)2)b) of the Regulations); transmission of messages and
images via computer networks; advice and technical
appraisals in the field of telecommunications and computer
or data transmission networks; teleconferencing and video
conferencing services; television broadcasting services;
provision of information, and consultancy and assistance
services, all in connection with the aforesaid fields; news
agencies
41
Training in the field of information technology; organizing
and conducting seminars, conferences and symposiums;
creation of training and self-training supports;
organization of exhibitions for cultural or educational
purposes; professional training; advice and information
services in the fields of education, training provided
online from a computer database or the Internet; training;
coaching [training]; publication of documents in the field
of training; organization of training courses, conferences,
seminars and professional workshops; drafting and
publication of texts other than advertising texts; provision
of information, and consultancy and assistance services, all
in connection with the aforesaid fields; rental and online
rental of motion pictures, films, prerecorded video
cassettes, DVDs, prerecorded music, computerized and
electronic video games
42
Assistance in the development of computer applications;
computer development consulting; design, creation,
development, installation, integration, maintenance and
hosting of software, computer programs and websites; design
and development of software, including in the field of
marketing and online advertising; graphic design; technical
advice relating to software and websites; Web site design
and development; database design; hosting of databases;
computer advice, including relating to the design and
improvement of computer solutions; help and assistance in
the context of the management of computer projects,
including assistance with management in the context of
computer projects and assistance with the design of computer
specifications; technical project studies in the field of
computer systems and software; computer consultancy;
computer diagnostic services; services provided by
consultants in the field of computer system integration;
computer software consultancy; provision of advice and
services provided by consultants relating to software;
software as a service [SaaS]; cloud computing services;
software rental; providing temporary use of
non-downloadable software in the field of advertising,
promotion, and business and corporate identity; technical
automation services relating to applications for extended or
less extended computer systems; technical services relating
to computer programs; computer system management;
assistance in the use of computer networks; technical
consulting in the field of computers; development of
computer systems in the field of opinion polls and market
studies; design of data processing programs; design,
research and development relating to the use of computer
databases, manuals and relating to the systemization of
information in databases; design of graphic images;
computer systems consulting especially the development of
information technology strategies for companies; advice on
information system management for companies; advice on the
analysis of information systems and information technology
systems; advice on the design of information systems and
information technology; advice on the production and
management of information systems and information
technology; advice on the production and management of
information systems and information technology; management
of IT infrastructures for others (facility management);
information, assistance and advice in all aforesaid fields,
including these services provided online from a computer
network or via the Internet or extranets; rental and online
rental of interactive software and computerized video game
software, interactive software and associated hardware
45
Licensing of software and computer systems [legal services];
licensing of databases [legal services]; online social
networking services; consulting services relating to online
social networking; lobbying services other than for
commercial purposes, especially for political purposes;
provision of information on political matters; legislative
affairs, namely monitoring regulatory and legal issues,
evaluating outcomes for clients and recommending measures
(legal services); provision of information, and consultancy
and assistance services, all in connection with the
aforesaid fields
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