NEWVOICEMEDIA

WIPO WIPO 2016

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The International trademark NEWVOICEMEDIA was filed as Word mark on 12/16/2016 at the World Intellectual Property Organization.

Trademark Details Last update: July 6, 2020

Trademark form Word mark
File reference 1378010
Countries Australia European Community United States of America (USA)
Base trademark GB No. UK00003201669, December 12, 2016
Application date December 16, 2016
Expiration date December 16, 2026

Trademark owner

NewVoiceMedia House,
Jays Close
GB

Trademark representatives

5 New Street Square London EC4A 3TW GB

goods and services

38 Telecommunications services; chat room services; internet portal services; email services; remote data access services; provision of access via the Internet, VPN and telephone to an application hub, the application hub providing integration of computer telephony, web, email, chat, sms and other communications methods whereby people who wish to communicate with the customer are put into contact via the application hub; provision of access via the Internet and telephone to an application hub, the application hub enabling person-to-person, business-to-business and customer-to-business contact in multiple media formats with applications comprising at least one of: voice processing, call recording, message archival, call routing of communications, speech recognition, speech and text analytics, biometrics, interactive voice response, lie detection, stress analysis, data processing and collection, credit card transaction, telephony, conferencing, video, word spotting, instant messaging, web chat, forecasting, scheduling, rostering, training, coaching, quality management, call scripting, analytics, workforce management, workforce optimisation, knowledge management, semantic analysis, topic extraction, machine learning, mobile services and web services, whereby people who wish to communicate with the customer are put into contact via the application hub; provision of access via the Internet, VPN and telephone to an application hub, the application hub providing the processing facilities of a call or contact centre
42 Platform as a service (PAAS) featuring computer software platforms for contact center management

Trademark history

Date Document number Area Entry
July 2, 2020 2020/27 Gaz US Rejection
June 28, 2019 2019/31 Gaz EM RAW: Rule 18ter(2)(ii) GP following a provisional refusal
June 20, 2018 2018/25 Gaz AU Rejection
January 9, 2018 2018/2 Gaz US Rejection
December 19, 2017 2017/51 Gaz EM Rejection
December 7, 2017 2017/50 Gaz EM Rejection
December 16, 2016 2017/46 Gaz GB Registration

ID: 141378010