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The International trademark NEWVOICEMEDIA was filed as Word mark on 12/16/2016 at the World Intellectual Property Organization.
| Trademark form | Word mark |
| File reference | 1378010 |
| Countries | 
|
| Base trademark |
No. UK00003201669,
December 12, 2016
|
| Application date | December 16, 2016 |
| Expiration date | December 16, 2026 |
Trademark owner
NewVoiceMedia House,
Jays Close
GB
Jays Close
GB
Trademark representatives
5 New Street Square
London EC4A 3TW
GB
goods and services
38
Telecommunications services; chat room services; internet
portal services; email services; remote data access
services; provision of access via the Internet, VPN and
telephone to an application hub, the application hub
providing integration of computer telephony, web, email,
chat, sms and other communications methods whereby people
who wish to communicate with the customer are put into
contact via the application hub; provision of access via the
Internet and telephone to an application hub, the
application hub enabling person-to-person,
business-to-business and customer-to-business contact in
multiple media formats with applications comprising at least
one of: voice processing, call recording, message archival,
call routing of communications, speech recognition, speech
and text analytics, biometrics, interactive voice response,
lie detection, stress analysis, data processing and
collection, credit card transaction, telephony,
conferencing, video, word spotting, instant messaging, web
chat, forecasting, scheduling, rostering, training,
coaching, quality management, call scripting, analytics,
workforce management, workforce optimisation, knowledge
management, semantic analysis, topic extraction, machine
learning, mobile services and web services, whereby people
who wish to communicate with the customer are put into
contact via the application hub; provision of access via the
Internet, VPN and telephone to an application hub, the
application hub providing the processing facilities of a
call or contact centre
42
Platform as a service (PAAS) featuring computer software
platforms for contact center management
Trademark history
| Date | Document number | Area | Entry |
|---|---|---|---|
| July 2, 2020 | 2020/27 Gaz | US | Rejection |
| June 28, 2019 | 2019/31 Gaz | EM | RAW: Rule 18ter(2)(ii) GP following a provisional refusal |
| June 20, 2018 | 2018/25 Gaz | AU | Rejection |
| January 9, 2018 | 2018/2 Gaz | US | Rejection |
| December 19, 2017 | 2017/51 Gaz | EM | Rejection |
| December 7, 2017 | 2017/50 Gaz | EM | Rejection |
| December 16, 2016 | 2017/46 Gaz | GB | Registration |
ID: 141378010