09
Computer programs and software, namely, enterprise software
applications for manufacturers and distributors in the areas
of supplier management, sales management, enterprise asset
management, enterprise performance management, sales force
automation, warehousing, distribution, logistics, customer
service, customer asset management, customer relationship
management, product configuration management, product
lifecycle management, transportation logistics management,
transportation resource planning, supplier relationship
management, order entry, inventory and production planning,
procurement order management, facility planning, tax
planning, accounting, financial and business analysis,
administration and forecasting, support services, supply
chain management, supply chain collaboration, human resource
administration and management, human capital management,
distribution resource planning, retail resource planning,
electronic data interchange, management of accounts payable
and receivable, ordering, invoicing, telemarketing, shipping
customer orders, field services, quality management,
manufacturing execution systems; enterprise resource
planning (ERP) for business operations, namely, a suite of
applications for industrial sector enterprises that enters
and maintains data, runs transactions, gathers and reports
information with respect to discrete and mixed-mode
manufacturing, inventory management, supply chain
management, electronic commerce, creating on-line product
catalogs, purchasing, order processing, tracking product
order status, customer consignment, currency exchange, price
maintenance, distribution, service management, global
financial management and accounting, enterprise application
integration, service-oriented architecture, and that allows
users to communicate, post and share information with other
users in a community group or discussion thread; computer
software, namely, enterprise application integration
software for business and enterprise applications, namely,
software for use in business process management, application
integration, application interface monitoring, display, data
control, and data access, including a graphical user
interface software for business process management; computer
software component for use with and sold as a component of
enterprise resource planning software, namely, software that
allows users to communicate on and about business processes
managed by the application, and to post and share
information with other users, receive alerts and
notifications, review analytics and business key performance
indicators pulled from the software, thereby allowing the
user to make decisions and execute/take actions based on the
information obtained; computer programs for management,
operations and automation for the property management,
hotel, condominium, club, restaurant, catering, central
reservations, real estate, and hospitality industries;
computer software for use in manufacturing, healthcare,
hospitality, and construction applications, namely, computer
software used to perform accounting functions, track
inventory and production, prepare business plans, prepare
purchase orders and invoices, maintain customer lists,
prepare inventory and sales forecasts, process health
insurance claims, store clinical information on patients,
present drug prescription recommendations based on a
diagnosed condition, schedule patient appointments, produce
statistical reports on patients, tools for measuring,
analyzing, validating, reporting and managing costs and
linking them to processes, workflows, and notifications and
outcomes in the health care field, record hotel
reservations, provide profile information on guest, generate
billing statements, generate construction cost estimates,
and manage payroll; and computer software for use in asset
and infrastructure management of sewers, roads, streets and
water services, for consumption billing and for issuance of
permits and licenses all for use by governments and
quasi-governments, namely, cities, counties, states and
utilities to conduct business
42
Computer software development, computer software support
services, namely, troubleshooting of software problems and
computer software consulting; software as a service (SAAS)
services featuring a computer software component for use
with and sold as a component of enterprise resource planning
software, namely, hosting software for use by others in the
field of enterprise resource planning (ERP) solutions that
allows users to communicate on and about business processes
managed by the application, and to post and share
information with other users in a community group or
discussion thread, receive alerts and notifications, review
analytics and business key performance indicators pulled
from the software, thereby allowing the user to make
decisions and execute/take actions based on the information
obtained, enterprise asset management, construction
management, customer relationship management, financial
management, expense management, asset management, service
management, inventory and production planning, enterprise
performance management, product configuration management,
product lifecycle management, human capital management,
human resource administration, workforce management, public
sector solutions, hospitality solutions, analyzing,
validating, reporting and managing costs and linking them to
processes, workflows, and notifications and outcomes in the
health care field, business solutions and supply chain
management; software as a service (SAAS) services featuring
software applications and analytics platform for financial
performance management, business intelligence, data
processing and analytics, streaming data, identifying and
implementing business process improvements, and deciphering
and using the data; managed cloud infrastructure services,
namely, remote computer network technical monitoring and
software maintenance services; providing temporary use of
online non-downloadable software that provides a
provisioning framework for cloud infrastructure; software as
a service (SAAS) services, namely, cloud computing and
hosting featuring software for use in data reporting and
analyzing, namely, software for use in accessing and
integrating data for business customers, integration of
private cloud computing environments, providing virtual
computer systems and virtual computer environments through
cloud computing, cloud based ecommerce platform connected to
other onpremise software applications such as enterprise
resource planning solutions or product configuration
management solutions, the creation, design and management of
product offerings, business transactions, promotions,
recommendations, and web storefronts; platform as a service
(PAAS) featuring computer software platforms for use in
analysis of streaming data; custom design and development of
computer software; hosting a web site featuring temporary
use of non-downloadable software for assessing behavioral
characteristics of an individual; providing temporary use of
non-downloadable software for use in managing online
education, training and human capital and learning
management systems, namely, scheduling classes, accessing,
launching or attending live or self paced education courses,
taking tests and exams, managing personal development,
reviewing and completing assignments, evaluating progress,
running reports, and accessing user manuals or guidebooks;
providing use of non-downloadable computer software for
managing real estate, namely, the tracking of equipment,
maintenance, collecting rents, tracking demographic data
related to renters and purchasers of real estate, and for
evaluating leasing agent's performance; providing temporary
use of on-line non-downloadable software application that
enables the transmission, access, organization and
management of business related alerts, notifications and
tasks; maintenance and installation of computer software
that manages and analyzes access and usage of business
information within software applications to ensure
compliance with business, industry and government rules,
regulations, and policies, thus allowing identification and
prevention of fraud, misappropriation and misuse of
corporate information and assets; and hosting the web sites
of others on a computer server for a global computer
network
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