09
Computer software and computer application software for
mobile devices, desktop devices, and web applications for
use in the field of general business processes, namely, as a
help desk solution allowing a user to identify and resolve
problems associated with the user's computer network;
computer software for use in maintaining a database of
problems and solutions identified on a user's computer
network; computer software, namely, system management
software focused on the provisioning, configuration, and
change management of data center infrastructure; computer
software and programs for managing computer systems,
databases, and applications, namely providing data
management, information technology process automation,
application management, storage and performance
optimization, and recovery of mainframe and distributed
systems computers, and the databases, business applications,
programs, and systems that operate therein; computer
software for computer systems and computer network
management, namely, software for computer network monitoring
and computer system diagnostics; computer software and
computer application software for mobile devices, desktop
devices, and web applications, namely, software for
managing, deploying, and removing software applications,
maintaining software inventories, maintaining software
license compliance, and managing application security on
mobile devices, desktop devices, and cloud computing
networks; computer software and computer application
software for mobile devices, desktop devices, and web
applications, namely software for use as a virtual concierge
that provides awareness of and access to available services,
content, and alerts; computer software and computer
application software for mobile devices, desktop devices,
and web applications that provides a virtual help desk and
self-help computer and software support services; computer
software and computer application software for mobile
devices, desktop devices, and web applications that provides
real-time, integrated service management of other computer
software, information systems, computer hardware, computer
networks, and information databases; computer software and
computer application software for mobile devices, desktop
devices, and web applications that provides real-time alerts
and updates for end-to-end performance management; computer
software and computer application software for mobile
devices that provides access to applications and services
through a mobile operating system and interface; computer
software and computer application software for desktop
devices that provides access to applications and services
through a desktop operating system and interface; computer
software and computer application software for web-based
devices that provides access to applications and services
through a web-based system and interface; computer software
and computer application software for mobile devices,
desktop devices, and web applications that provides
synchronization of applications and content across platforms
and devices; computer software and computer application
software for mobile devices, desktop devices, and web
applications that delivers user-specific information about
usage, compliance, location, applications, devices, and
location-aware services and resources; computer software and
computer application software for mobile devices, desktop
devices, and web applications that delivers location-aware
service, updates, and notifications; computer software and
computer application software for mobile devices, desktop
devices, and web applications that provides appointment
scheduling and appointment notifications; computer software
and computer application software for mobile devices,
desktop devices, and web applications, to manage a concierge
service; computer software and computer application software
for mobile devices, desktop devices, and web applications
that provides secure access and storage of documents
42
Consulting services relating to research and design of
computer hardware and computer software for others;
technical consulting services, namely, troubleshooting of
computer hardware and software problems via phone, email and
in person; maintenance services for computer software;
computer programming services for others in the field of
general business processing; software as a service (SAAS)
services featuring computer software for use in the field of
general business processes, namely, as a help desk solution
allowing a user to identify and resolve problems associated
with the user's computer network and to maintain a database
of identified problems and solutions; computer consulting
services in the field of system management software focused
on the provisioning, configuration and change management of
data center infrastructure; software as a service (SAAS)
services featuring, computer software, namely system
management software focused on the provisioning,
configuration and change management of data center
infrastructure; software as a service (SAAS) services
featuring computer software and programs for managing
computer systems, databases and applications, namely
providing data management, information technology process
automation, application management, storage and performance
optimization and recovery of mainframe and distributed
systems computers and the database and business
applications, programs, and systems that operate therein;
remote and on-site monitoring of computer systems; software
as a service (SAAS) services featuring computer software for
computer systems and computer network management, namely,
software for computer network monitoring and computer system
diagnostics; software as a service (SAAS) services featuring
software for managing, deploying, and removing software
applications, maintaining software inventories, maintaining
software license compliance, and managing application
security on mobile devices, desktop devices, and cloud
computing networks; software as a service (SAAS) services
featuring software for use as a virtual concierge that
provides awareness of and access to available services,
content, and alerts; software as a service (SAAS) services
featuring software that provides a virtual help desk and
self-help computer and software support services; software
as a service (SAAS) services featuring software that
provides real-time, integrated service management of other
computer software, information systems, computer hardware,
computer networks, and information databases; software as a
service (SAAS) services featuring software that provides
real-time alerts and updates for end-to-end performance
management; software as a service (SAAS) services featuring
software that provides access to applications and services
through a mobile operating system and interface; software as
a service (SAAS) services featuring software that provides
access to applications and services through a desktop
operating system and interface; software as a service (SAAS)
services featuring software that provides access to
applications and services through a web-based system and
interface; software as a service (SAAS) services featuring
software that provides synchronization of applications and
content across platforms and devices; software as a service
(SAAS) services featuring software that delivers
user-specific information about usage, compliance, location,
applications, devices, and location-aware services and
resources; software as a service (SAAS) services featuring
software that delivers location-aware service, updates, and
notifications; software as a service (SAAS) services
featuring software that provides appointment scheduling and
appointment notifications; software as a service (SAAS)
services featuring software that manages a concierge
service; software as a service (SAAS) services featuring
software that provides secure access and storage of
documents
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