35
Accounting services, namely, bookkeeping, invoice
processing, billing and reporting of debt collection via a
global computer network; data processing in the field of
billing and accounting via a global computer network;
business management and consultation, namely, preparing
business reports, knowledge management, creating business
proposals, project management, contact management and form
and calendar generation via a global computer network;
personnel management, namely, time keeping services, time
sheet processing, attendance tracking and resource
management, namely, evaluating the availability of personnel
via a global computer network; operating on-line
marketplaces featuring computer software and on-demand
applications that customize, and extend the performance and
functionality of host-business applications; providing sales
support and co-marketing support services, namely, direct
marketing advertising for others and business marketing
services; arranging and conducting trade shows in the fields
of business software and cloud based computing; arranging
and conducting business exhibitions, expositions, and
conferences in the fields of business software and cloud
based business management software for enterprise resource
planning/financials, accounting, customer relationship
management, e-commerce, and inventory and order management;
assistance, advisory services and consultancy with regard to
business analysis; business management; information and data
compiling and analyzing relating to business management
41
Educational services, namely, conducting exhibitions,
expositions, conferences, seminars, symposiums, colloquiums,
discussion groups, and computer application training in the
fields of business software and cloud based computing, and
distributing course materials in connection therewith;
arranging and conducting seminars, symposiums, training
courses, colloquiums, and discussion groups in the fields of
business software and cloud based business management
software for enterprise resource planning/financials,
accounting, customer relationship management, e-commerce,
and inventory and order management
42
Software-as-a-service (SaaS) featuring computer software for
global, multi-entity companies featuring online business
process automation software applications that enable
cross-country management and the consolidation of business
and financial data, regardless of location, currency and
language, for use in the fields of: (i) Enterprise Resource
Planning (ERP), in the nature of accounting, payroll,
on-line bill paying, e-procurement, employee time and
billing and expense reporting, financial management,
business management, customer support, and office and
business productivity, business, finance, purchasing, sales,
human resources, manufacturing, sourcing, and information
technology infrastructure, supply chain management, and
logistics; (ii) Customer Relationship Management (CRM), in
the nature of contact management, sales force automation,
commission and quota management, marketing, partner
relationship management, customer service and support,
customer issue and enhancement request management; (iii)
Professional Services Automation (PSA), in the nature of
sales, planning, execution such that project-based companies
or divisions of companies can apply resources, track,
deliver and bill for services rendered worldwide; and (iv)
electronic commerce, in the nature of providing a platform
for others that enable the implementing, operating, hosting
and maintaining of electronic commerce web sites, the
conduct of business globally across those electronic
commerce web sites, including sourcing, procurement and
fulfillment, and the conduct of business intelligence,
including reporting, cross-entity business analytics, and
decision support; software-as-a-service (SaaS) and
platform-as-a-service (PaaS) featuring computer software and
on-demand applications that enable the implementation,
operation, hosting and maintenance of electronic commerce
across multi-platform, multi-touch point electronic commerce
channels, the conduct of business globally across those
channels, including sourcing, procurement and fulfillment,
and the conduct of business intelligence, including
reporting, cross-entity business analytics, and decision
support, and that customize, and extend the performance and
functionality of business applications; software as a
service (SaaS) services featuring software for human
resources management, software for content management,
software to allow users to perform electronic business
transactions in the field of e-commerce, and software for
use by others in business management; debugging, maintenance
and updating of computer software; providing temporary use
of non-downloadable software applications, development
platforms and development tools that enable software
developers to program and build developer software
applications that work in conjunction with such
non-downloadable software applications and platforms to
transfer, share, format, manipulate and integrate data,
information and such developer software applications working
in conjunction with and between such non-downloadable
software applications and platforms and third party
services; software-as-a-service (SaaS) featuring computer
software for accounting services, namely, bookkeeping,
invoice processing, billing and reporting of debt
collection; software-as-a-service (SaaS) featuring computer
software for global business management, namely, preparing
business reports, expense report processing, purchase order
processing, knowledge management, creating business
proposals, project management, contact management and form
and calendar generation; software-as-a-service (SaaS)
featuring computer software for global personnel management,
namely, time keeping, time sheet processing, attendance
tracking and resource management, namely, evaluating the
availability of personnel; computer services, namely,
providing temporary use of a non-downloadable software
engine for core accounting functions, hosting and
maintaining an on-line web site for others to maintain
e-commerce application and facilitate electronic business
transactions, and implementing network web pages for others;
computer consulting services in the field of design,
implementation and use of e-commerce software systems for
others; computer network design for others; programming and
software design; software design for others; software
design, programming, or maintenance of software; design of
home pages, software and web sites; design, development and
implementation of software; providing a website featuring
technical information relating to computer software
provided; providing computer software support and consulting
services, architectural design of software applications,
technical support services, troubleshooting in the nature of
diagnosing and repairing computer software problems;
technical support services, namely, troubleshooting of e-
commerce software problems; and technical support services
in setting up e-commerce stores, namely, troubleshooting the
implementation and use of computer e-commerce software
systems and the design of homepages and websites
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