35
Opinion polls; evaluation of industrial and commercial
companies, and particularly of their goods, services, places
of operation, sales outlets and Internet sites (opinion
polling); analysis, management and dissemination of
information collected on the opinions and behavior of
customers in the framework of customer and consumer
satisfaction surveys in the context of marketing and
advertising surveys; commercial information and advice for
consumers; marketing; market studies and analyses;
compilation of statistics; statistical information, work and
analyses relating to industrial and commercial companies;
advice, assistance and support to industrial or commercial
companies in their business operation; business information,
investigation, research or inquiries; provision of
information on industrial or commercial companies; business
information and advice particularly regarding evaluation of
compliance with specific requirements (standards, norms) and
with regard to evaluation of the reliability of consumer
opinions and evaluations in the framework of customer
satisfaction surveys; commercial information services in the
field of standards and norms; compilation and provision of
data, of commercial statistical information and of
information regarding companies; management of computer
databases (administrative services); computerized file
management; recording and processing of data, namely
collection, input, systematization, transcription and
compilation of data, texts, sounds and/or images; collection
and systematization of information into computer databases;
address file processing; sales promotion; organization of
fairs, exhibitions and events for commercial or advertising
purposes; organization of competitions and awarding of
prizes for commercial or advertising purposes; public
relations; arranging newspaper and newsletter subscriptions;
subscription to an online database or to an Internet site
for accessing consumer opinions and evaluations in the
framework of customer satisfaction surveys; collection of
data, information, messages, documents, texts, images,
sounds, videos assisted by computers or via a communication
network such as the Internet, intranet or extranet;
collection, analysis and processing of results of polls,
surveys and studies
38
Communications by computer terminals or fiber-optic
networks; transmission, delivery and exchange of data,
information, messages, documents, texts, images, sounds,
videos assisted by computers or via a communication network
such as the Internet, intranet or extranet; provision of
discussion forums and electronic bulletin boards on line for
transmission of messages among computer users; transmission
of data between networked computer systems; services in
connection with a data bank, namely reception of messages of
all kinds from data bank users and transmission of these
messages to other data bank users; transmission of
information on national and international electronic
communication networks; provision of access to an online
computer database and to search engines for consulting data
and information, namely consumer opinions and evaluations;
transmission of information regarding companies by means of
telecommunications; online communication of statistical and
commercial information; electronic, computer or telematic
messaging services; all the aforesaid services provided in
the framework of customer satisfaction surveys; provision of
access to databases online grouping consumer opinions and
evaluations in the framework of customer satisfaction
surveys; display of data, texts, sounds and/or images
41
Entertainment; organization of contests, games and
information campaigns and of professional or
non-professional events (entertainment); organization and
conducting of colloquiums, conferences or congresses;
organization of exhibitions for cultural purposes; online
electronic publication of texts other than advertising
texts; editing of information collected on consumer opinions
and behavior in the framework of customer satisfaction
surveys; organization of conferences
42
Storage of data, of commercial statistical information and
of information regarding companies; encoding of data, texts,
sounds and/or images
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