09
Computer programs and software, namely, enterprise software
applications for manufacturers and distributors in the areas
of supplier management, sales management, sales force
automation, warehousing, distribution, logistics, customer
service, customer asset management, customer relationship
management, product lifecycle management, transportation
logistics management, transportation resource planning,
supplier relationship management, order entry, inventory and
production planning, product design, procurement order
management, supply chain management, facility planning, tax
planning, accounting, financial and business analysis,
administration and forecasting, support services, supply
chain collaboration, human resource administration and
resource planning, distribution resource planning, retail
resource planning, electronic data interchange, management
of accounts payable and receivable, ordering, invoicing,
telemarketing, shipping customer orders, field services,
quality management, manufacturing execution systems, product
and sales order configuration, and enterprise resource
planning; computer programs and software which allows users
to perform business transactions over the Internet, namely,
ordering and fulfilling orders for products, creating
on-line product catalogs, tracking product order status and
managing information relating to business transactions;
computer software, namely, middleware for use in enterprise
resource planning, enterprise application integration and
service-oriented architecture
42
Computer software development, computer software support
services, namely, troubleshooting of software problems and
computer software consulting; software as a service (SAAS)
services, namely, hosting software for use by others in the
field of enterprise resource planning solutions, expense
management, asset management, human resource administration
and management, construction management, customer
relationship management, human capital management, financial
management, performance management, product lifecycle
management, workforce management, public sector solutions,
hospitality solutions, business solutions and supply chain
management