16
Printed matter, publications, text books, printed study
material, forms, diagrams, looseleaf binders, written
documentations and manuals for computer programs,
newsletters, reports and brochures
35
Consulting for the development and implementation of
strategic plans in industry, trade and in the service
sector; development of economic solutions and concepts for
companies, in particular the planning, realization and
assessment of Business Excellence programs including Six
Sigma and lean concepts; compiling of concepts for cost
reduction, diagnosis and capability analysis for the
systematic determination of projects, economic consulting
related to optimization of profits and efficiency,
development of economic concepts for the implementation of
guidance and controlling systems, in particular process
management and KPI systems, conception and realization of
improvement projects, optimization of working processes, IT
and the supply chain, development of innovation processes
and conception and realization of plant engineering
projects, organizational project management, economic
consulting in the field of market strategy and management of
customer relations, management of customer satisfaction,
optimization of sales processes, compiling of market and
competition analysis and market entry analysis and portfolio
strategies, compiling of leading and organization concepts
and the optimization of organizational structures, of change
management, of personnel satisfaction and of feedback
programs, conception and realization of programs for the
selection of personnel and talent management, and related
services included in this class
41
Providing of training, organization and realization of
seminars, conferences and workshops related to methods,
working techniques and behavior in the company for personnel
and management; individual - and team - coaching for the
practice of methods, working techniques and the
transformation of behavioral training in the company;
publication and editing of books, newspapers, journals and
prospects, also electronically, also via the Internet
42
Computer programming in particular in the field of
e-learning, technical project management
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