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Suite of software, namely, customer and user modeling software, for use in automating the user design process by providing a framework and tools to describe in detail and rank usage scenarios for relevant online application tasks, namely, view results in an executive-focused interface, communicate and collaborate, and print high-impact presentation outputs, and link scenarios to relevant personas, sold with an optional notebook computer software application
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Application Service Provider (ASP) featuring software, namely, customer and user modeling software, used in providing a framework and tools, namely, an online application in which a persona interacts with a website or software application to describe in detail and rank usage scenarios for relevant online application tasks, namely, access a repeatable automated workflow, elaborate task descriptions in multiple levels of detail, add order, precedence, concurence, and branching logic to linked tasks and sub-tasks, depict scenarios grafically in multiple ways, describe sub-tasks, tasks, and scenarios, store scenarios and their related depictions in common repository, create high-impact presentation outputs, and communicate and collaborate, and link scenarios to relevant personas, with a customer repository service
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