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Computer software and computer software development tools for natural language recognition; computer software and computer software development tools for speech, speaker, voice and/or voice-print recognition, identification, verification and/or processing; computer software applications and computer software development tools using natural language recognition technology in the fields of customer relationship management, call center management, interactive voice response systems, transcription, healthcare documentation, healthcare records management, media mining, mobile telephones, hand-held devices, motor vehicle systems and video and computer games; computer software applications and computer software development tools using speech, speaker, voice and/or voice-print recognition, identification, verification and/or processing technology in the fields of customer relationship management, call center management, interactive voice response systems, transcription, healthcare documentation, healthcare records management, media mining, mobile telephones, hand-held devices, motor vehicle systems and video and computer games; and instructional manuals sold as a unit therewith