9
Software used for managing business relationships between outsourcing service buyers and outsourcing service providers, and between shared service users and shared service centers; software used for monitoring and evaluating performance, compliance, and business relationship issues between buyers and suppliers in the field of procurement and outsourcing services; software used to facilitate assessments, realignments and action planning in the field of procurement and outsourcing services; software used as a repository of all contractual documentation in the field of procurement and outsourcing services; software used to facilitate financial performance in the field of procurement and outsourcing services; software used as a repository of buyer-supplier relationship issues and facilitates issue resolution in the field of procurement and outsourcing services; software used to collect multiple sets of data to (1) facilitate collaboration on documents related to vendor assessment, vendor selection, and shared services establishment processes, namely, requests for information, request for proposals, compliance requirements, base cases, proposals and selection/evaluation criteria, to (2) facilitate collaboration on project related items, namely, project plans and tasks, issue logs, and calendars, and to (3) facilitate collaboration through the use of approval and review work flows, alerts, and the posting of news and announcements pertinent to the previously mentioned advisory services; computer software for use in project management in the field of procurement and out sourcing services; computer software for designing, creating, maintain and accessing customized internal network sites and global communication network sites; and software for designing, creating, maintaining and accessing document management, storage and retrieval systems; software for document authoring, storage and retrieval, version history tracking, profiling, access control, and security; software for automatically notifying users when documents have been updated; software for meeting and event scheduling and notification and for posting announcements on internal network sites and global communication network sites; software for posting links to internal network sites and global communication network sites in the field of procurement and outsourcing services; software for categorizing, searching and retrieving documents and data on internal computer networks