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providing Web-based and in-person training services in the nature of courses, workshops and hand-on learning programs relating to the implementation, upgrade and maintenance of quality, compliance, and environmental management systems and improvement of business process functions and performance and distributing instructional materials therewith
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providing to others an on demand Web-based suite of applications consisting of a strategic process integration platform of applications relating to improvement of business process functions and to implementation, upgrade and maintenance of quality, compliance and environmental management systems, which applications allow the user to manage documentation and files, integrate document management with project management, participate in live conferencing and collaborative forums, send e-mail and receive instantaneous notifications, integrate tools and subject matter to support business process improvements, synchronize the delivery of training and consulting services with end-user schedules, integrate internal and external applications, and establish global and local communications network links