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Computer programs for enterprise process integration, event scheduling, automating repetitive operations, integrating and managing business processes, and real-time automation of e-commerce applications in the field of automating, managing and operating computer systems and computer data centers; computer programs used in the automation, management and operation of computer systems and computer data centers to provide the functions of process design, real-time process execution and end-to end process management across independent applications and disparate platforms; computer software to integrate legacy and newly developed applications, provide web-enabled operations and cross-platform integration; computer software for event modeling and simulation, real-time process monitoring, analysis and management, and automated process documentation and archiving; and user manuals sold therewith as a unit