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INTERACTIVE SPEECH SYSTEMS COMPOSED OF COMPUTER SOFTWARE AND HARDWARE USED TO ROUTE CALLS AND DIRECT CALLERS TO INTERACTIVE INFORMATION AND TO CONDUCT BUSINESS TRANSACTIONS THROUGH VOICE ACTIVATE MEANS; TELEPHONE ROUTERS, SWITCHES AND EXCHANGES USED FOR INTERACTIVE SPEECH SYSTEMS; AND COMPUTER SOFTWARE AND HARDWARE USED FOR VOICE RECOGNITION; TECHNICAL CONSULTATION IN THE FIELD OF INTERACTIVE SPEECH AND VOICE RECOGNITION SYSTEMS; CUSTOMIZED DESIGN AND TESTING OF INTERACTIVE SPEECH AND VOICE RECOGNITION SYSTEMS FOR OTHERS; TECHNICAL SUPPORT SERVICES, NAMELY, TROUBLESHOOTING OF INTERACTIVE SPEECH AND VOICE RECOGNITION SYSTEMS VIA TELEPHONE AND ON-LINE ELECTRONIC MEANS; AND INSTALLATION AND MAINTENANCE OF INTERACTIVE SPEECH SYSTEM SOFTWARE AND VOICE RECOGNITION SOFTWARE FOR OTHERS AND RELATED PRODUCTS AND SERVICES