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The US trademark PIVOTAL RELATIONSHIP was filed as Word mark on 12/08/1995 at the U.S. Patent and Trademark Office.
It was registered as a trademark on 02/17/1998.
The current status of the mark is "CANCELLED - SECTION 8".
| Trademark form | Word mark |
| File reference | 75029268 |
| Register number | 2137730 |
| Application date | December 8, 1995 |
| Publication date | April 15, 1997 |
| Entry date | February 17, 1998 |
Trademark owner
310-260 West Esplanade
North Vancouver, B.C. V7M 3G7
CA
North Vancouver, B.C. V7M 3G7
CA
Trademark representatives
goods and services
9
computer software for use in the total management of customer relationships, namely, customer communications by facsimiles, telephone, E-mail and a global computer information network; customer contact management, namely, storage of customer personnel information and addresses; classification of contacts by type; scheduling of appointments and tasks; recording of customer interaction; maintenance of a communications log; automatic generation of follow-up activities; automatic notification of important events and customer interactions; sales management, namely, qualification and distribution of leads; conducting of telemarketing campaigns, trade shows, seminars and direct-mail campaigns; organization of team selling, namely, assigning sales opportunities to teams; assigning tasks to team members; tracking sales results; generation of repair and warranty work orders and maintaining special handling notes for customers; product or service order and invoice management, namely, maintenance of product lists and price lists; cataloging of parts and products, generating and sending order confirmation; tracking status of orders; printing of invoices; generation of sales graphs; and sale forecasting; time and expense; administration, namely, tracking of billable time and expenses; calculation of billable fees; generation of reports on expenses; human resource management, namely, storage of employee personnel and work histories; tracking of vacation and sick days; maintenance of sales quota and commission sales information; tracking of employee reviews; and maintaining of employee benefit plans; word processing; inventory management; and accounting
ID: 1375029268