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educational services, namely, providing training and courses of instruction for adults' further education in the form of classes, seminars, conferences, and workshops in the fields of - industrial products manufacturing; insurance for businesses, namely, providing training for employees of businesses involving choosing and implementing life insurance plans, health insurance plans and liability insurance plans; corporate communications, namely, internal communication between employees and external communication between employees and customers; providing training in organizing and implementing technical and administrative methods; product and company presentations; sales promotion; marketing and advertising, namely, providing instruction relating to the utilization of brochures and direct mailings; business writing and technical writing, and courses of writing relating to writing customer and employee newsletters and operating/service manuals; production of industrial films and advertising spots for radio and TV; training others how to prepare and plan teleconferences, fairs/exhibitions, contests, and incentive programs; utilization of media technology and applications, namely, providing training and instruction relating to computer programs, and audiovisual/video media; management training programs; and personnel development programs