9
Software; Artificial intelligence software; Computer software platforms; Artificial intelligence and machine learning software; Computer software for use as an application programming interface (API); Chatbot computer software to simulate conversations; Software development kit [SDK]; Recorded and downloadable computer software for customer service; Recorded and downloadable computer software for customer support; Recorded and downloadable computer software for customer relationship management (CRM); Recorded and downloadable computer software for data analysis in the field of customer service and customer support; Recorded and downloadable computer software for an online help desk; Recorded and downloadable computer software for process automation; Recorded and downloadable computer software using artificial intelligence for resolving inquiries; Downloadable software and hardware, including for analysing customer satisfaction and for analysing, evaluating and comparing companies; Computer software for the databasing, visualization, simulation, and virtual rendering
35
Business management; Business consultancy and advisory services; Business consultancy and advisory services relating to data, strategy, marketing, culture and team analysis; Updating, compilation, systemisation, sorting, editing and inputting of information in databases; Compilation of statistical information for trade and business purposes; Market research and analysis; Conducting of business appraisals; Business management and business administration, namely analysis, evaluation, comparison and consultancy with regard to companies, including companies' service levels; Providing reviews and ratings of commercial goods and services; Preparation of statistical trade and business information; Gathering, analysing, and interpreting information about consumers
42
Software as a Service [Saas]; Platform as a service [PaaS]; Platforms for artificial intelligence as a service [SaaS]; Computer technology support services, namely, help desk services; Computer software development for data analysis; Technical data analysis services; Data mining; Data aggregation; Providing temporary use of online, non-downloadable computer software for customer service; Providing temporary use of online, non-downloadable computer software for customer support; Software as a service (saas) services featuring software for customer service; Software as a service (saas) services featuring software for customer support; Providing temporary use of online, non-downloadable computer software for customer relationship management (crm); Software as a service (saas) services featuring software for customer relationship management (crm); Non-downloadable software comprising a platform as a service (PAAS) for use by businesses for providing financial consultation in the fields of financial budgeting, forecasting, modeling, analysis, planning, and reporting; Consulting services in the field of implementation and use of business software for providing financial consultation in the fields of financial budgeting, forecasting, modeling, analysis, planning, and reporting