35
Provision of business information and the management and recruitment of staff to work in customer service centres; Operation of telephone call centres relating to the appointment of tradesman or craftsman to undertake repairs, maintenance, improvements or emergency jobs in, on or around the home; Assistance in management of business activities; Procurement services for others relating to employed and sub-contracted repairers, engineers, coach builders, glaziers and other traders and crafters, namely employees and subcontractors; Information, advisory, consultancy services relating to all the aforementioned services; Billing
36
Insurance claim advisory, reporting, handling and settlement services; Administration of insurance plans; Insurance claim management services; Insurance underwriting; Insurance brokerage; Insurance intermediary services; Insurance for maintenance and repair services; Insurance relating to emergency breakdown
37
Vehicle maintenance and repair; Removal of dents from vehicle body hardware; repair and maintenance of vehicle bodywork, vehicle wings, vehicle body panels, vehicle door panels, vehicle roof panels, vehicle wheels, vehicle upholstery, vehicle lights, vehicle dashboards, vehicle bumpers, vehicle grills, vehicle glass, and other vehicle parts structural chassis alignment, wheel alignment [retracking], calibration of steering; Polishing, washing and cleaning of vehicles; vehicle inspection and assessment services prior to repair or maintenance
39
Transport and towing of vehicles; Recovery services for vehicles; Temporary loan of vehicles, temporary lease of vehicles, vehicle rental and vehicle rental