9
Downloadable software and application software for use in relation to the provision of access to on-line and downloadable electronic information, data, images, photographs, books, magazines, records and documents; downloadable podcasts and webcasts; computer databases; downloadable electronic publications, reports and records; all the aforesaid being in relation to personal and professional relationships, personal development, personal behaviour and conflict resolution
16
Printed matter and publications; books; instructional and teaching materials; all the aforesaid being in relation to personal and professional relationships, personal development, personal behaviour and conflict resolution
41
Education and training in relation to personal and professional relationships, personal development, personal behaviour and conflict resolution; personal development training; provision of educational and training courses, classes, seminars, workshops, tutorials, talks, and conferences; provision of non-downloadable electronic publications; provision of on-line training and instructional materials, documentation and guides; certification of education and training awards; consultancy, advice and information relating to all the aforesaid services; all the aforesaid being in relation to personal and professional relationships, personal development, personal behaviour and conflict resolution
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