9
Computer hardware; computer hardware and software for the digital recording of speech, video, radio, voice-over-IP, email, instant messaging, the Internet, intranets, screen, wireless and other multimedia communications, transmitted over telecommunications installations and networks; computerised hardware and software, for media-data and meta-data capture, signal processing, signal analysis, alarms, memories, archiving and dissemination; application software for data management, analysis, interpretation, identification, reporting, and decision support related to recorded and non-recorded speech, video, radio, voice-over-IP, email, the Internet, intranets, screen, wireless and other unstructured multimedia interactions; application software for call centre performance optimization, call centre quality monitoring, enterprise business interactions analytics, public safety and transportation command and control, scenario reconstruction and investigation, security management, security surveillance and real-time threat detection, alarm analysis and management, lawful interception and intelligence systems; telecommunications equipment; telecommunications monitoring installations; computerised hardware and software for digital recording of speech, video, radio, voice-over-IP, email, the Internet, intranets, screen, wireless and other multimedia communications, transmitted via telecommunications installations and networks; all the aforesaid goods included in class 9
35
Business consultancy
37
Maintenance of computer hardware
38
Telecommunications
42
Computer technical and support services, in particular technical consultancy with regard to product design, customisation and systems integration, warranty, and support for software for digital recording of speech, video, radio, voice-over-IP, email, instant messaging, the Internet, intranets, screen, wireless and other multimedia communications, transmitted via telecommunications installations and networks; computerized hardware and software comprised of media and meta-data capture, signal processing, signal analysis, alarms, storage, archiving and dissemination; application software for data management, analysis, interpretation, identification, reporting, and decision support related to recorded and non-recorded speech, video, radio, VoIP, email, the Internet, intranets, screen, wireless and other unstructured multimedia interactions; application software for call centre performance optimization, call centre quality monitoring, enterprise business interactions analytics, public safety and transportation command and control, scenario reconstruction and investigation, security management, security surveillance and real-time threat detection, alarm analysis and management, lawful interception and intelligence systems; all the aforesaid services included in class 42
45
Security services for the protection of valuables or persons, in particular services for managing and controlling public safety and transport, and for the analysis and reconstruction of dangerous scenarios, included in class 45