9
Computer software for capturing, recording, storing, tracking, measuring, classifying, analyzing, responding to, resolving, monitoring and managing feedback and reactions relating to products and services of others for use on local, wide area and global computer networks; computer software for use in the management of feedback and reactions relating to products and services of others for use on local, wide area and global computer networks; computer software for database storage, retrieval and management of feedback and reactions relating to the products and services of others for use on local, wide area and global computer networks
38
Electronic transmission of feedback and reactions data relating to products and services of others via local, wide area and global computer networks
42
Consultancy services in the areas of products and services feedback and reaction metrics, management and resolution, namely, the design, development and installation of computer software; development of user manuals; technical support services; database architecture design