9
Downloadable computer software and computer software recorded on data media that perpetually monitor network equipment, computers, devices, software, and services, executing transactions at the protocol, operating system, file, application and communications levels, in order to determine and report availability and quality of service for intranet, Internet, extranet, eCommerce and eBusiness network installations, and in the event of failure or degradation, alert human operators, computers, software systems, robotic devices and communication equipment in order for corrective action to be taken
16
Printed computer manuals for computer software that perpetually monitors network equipment, computers, devices, software, and services, executing transactions at the protocol, operating system, file, application and communications levels, in order to determine and report availability and quality of service for intranet, Internet, extranet, eCommerce and eBusiness network installations, and in the event of failure or degradation, alerts human operators, computers, software systems, robotic devices and communication equipment in order for corrective action to be taken
42
Web site services featuring online support for software that perpetually monitors network equipment, computers, devices, software, and services, executing transactions at the protocol, operating system, file, application and communications levels, in order to determine and report availability and quality of service for intranet, Internet, extranet, eCommerce and eBusiness network installations, and in the event of failure or degradation, alerts human operators, computers, software systems, robotic devices and communication equipment in order for corrective action to be taken
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